Data Scientist, Algorithms, Community Support

Airbnb

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$151,000–$175,000 / yr
Posted
107 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $175k
This role $163k
$120k $236k
below market most similar roles pay here above market

This role pays less than 54% of similar roles. Most pay $135,000–$214,500 — the blue band above. At the midpoint, this role pays about $163k versus about $175k for comparable roles.

Based on 240 similar postings.

Employer

About Airbnb

Founded in 2008 and formerly known as AirBed & Breakfast, Inc., Airbnb is a global marketplace connecting travelers with hosts who offer unique accommodations, ranging from private rooms to entire homes. It operates a massive digital platform for booking stays, experiences, and travel services worldwide.

Airbnb currently has 49 open roles on FindRole.

Listed pay typically runs $206,000–$250,000 across 46 roles with salary data.

Most-posted roles

View all roles at Airbnb

At a glance

TL;DR · Data Scientist, Algorithms, Community Support

Data Scientist - Algorithms, Community Support will join the Community Support team to develop personalized, fair, and exceptional experiences for guests and hosts. Working with engineers, product managers, and designers, you will build and deploy production LLM/ML models to understand customer issues, identify failure modes, and offer differentiated experiences. Key responsibilities include automating LLM evaluation processes, curating high-quality synthetic datasets for training, and translating business problems into scientific formulations. You must possess state-of-the-art knowledge of AI/ML models and demonstrate strong fluency in Python, R, and SQL. The role focuses on operational optimization and using advanced modeling to solve complex community support problems. You will analyze structured and unstructured data to uncover insights and influence data-driven decision-making across the platform.

What does a Data Scientist earn in Remote?

Median $217400 from 41 postings across 18 companies.

See salary data

What you'll do

  • Implement advanced techniques to automate the LLM evaluation process with high efficiency and quality.
  • Scale the curation of high-quality synthetic datasets across various domains for training and evaluating LLMs.
  • Build LLM/ML models to understand customer issues and identify failure modes or opportunities for improvement.
  • Develop personalization models to offer differentiated experiences and maximize business impact.
  • Identify business opportunities through data exploration and translate problems into scientific formulations.
  • Analyze structured and unstructured data to uncover insights and craft actionable proposals for strategy.
  • Build and deploy production LLM/ML models that contribute to the launch of data-driven products.
  • Communicate complex findings and learnings to leaders and stakeholders to drive informed decision-making.

What we're looking for

  • 2+ years of relevant industry experience as a data/ML scientist, tech lead, or junior faculty.
  • Master’s degree or PhD in a relevant field.
  • State-of-the-art knowledge of AI/ML models.
  • Strong fluency in Python/R and SQL.
  • Observation causal inference skill is a plus (preferred).
  • Proven ability to communicate clearly and effectively to audiences of varying technical levels.
  • Excellent project management, communication, and collaboration skills.
  • A product-oriented mindset with the ability to apply conceptual and innovative thinking to develop user-centric solutions.

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