Customer Identity & Access Management (CIAM) Senior Manager

Accenture

Confirmed live today High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Albany, NYMilwaukee, WIDallas, TXColumbus, OHKirkland, WACincinnati, OHNew York, NYCleveland, OHOklahoma City, OKAustin, TXChicago, ILSt. Pete, FLHartford, CTPittsburgh, PASt. Louis, MOMiami, FLSacramento, CARaleigh, NCMinneapolis, MNMountain View, CAScottsdale, AZSan Francisco, CAMorristown, NJDenver, COBoston, MAPhiladelphia, PADes Moines, IAOverland Park, KSLos Angeles, CACharlotte, NCWalnut Creek, CACarmel, CASeattle, WAHouston, TXArlington, TXAtlanta, GAOrlando, FLRedmond, WABentonville, ARBeaverton, ORNashville, TNDetroit, MISan Diego, CA
Salary
$132,500–$338,300 / yr
Employment
Full-time
Posted
2 days ago
Freshness
Confirmed live today
Nearby
99+ roles within 25 mi

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $197k
This role $235k
$108k $363k
below market most similar roles pay here above market

This role pays more than 82% of similar roles. Most pay $165,787–$229,087 — the blue band above. At the midpoint, this role pays about $235k versus about $197k for comparable roles.

Based on 240 similar postings.

Employer

About Accenture

Accenture is a leading global professional services company specializing in IT, strategy, consulting, and operations, with a strong focus on digital transformation, cloud computing, and artificial intelligence.

Accenture currently has 196 open roles on FindRole.

Listed pay typically runs $94,400–$266,300 across 140 roles with salary data.

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At a glance

TL;DR · Customer Identity & Access Management (CIAM) Senior Manager

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The Customer Identity & Access Management (CIAM) Senior Manager joins the security team to lead large-scale transformation programs for enterprise clients. This role involves designing and delivering CIAM solutions that manage how customers engage, authenticate, and are protected across digital channels. Key responsibilities include shaping strategies, roadmaps, and target-state architectures while overseeing the design, build, testing, and production cutover of identity platforms. You will manage multi-disciplinary onshore and offshore teams to implement registration, MFA, passwordless authentication, and fraud prevention. Required expertise includes Ping Identity, ForgeRock, Okta CIAM, Auth0, and Microsoft Entra B2B/B2C. You must possess deep knowledge of OAuth 2.0, OpenID Connect, SAML, and FIDO2/WebAuthn. The work focuses on solving complex identity orchestration, data migration, and risk-based authentication problems to improve customer experience and operational efficiency.

Skills

CIAM Ping Identity ForgeRock Okta Auth0 Microsoft Entra OAuth 2.0 OpenID Connect SAML MFA FIDO2 WebAuthn Identity Orchestration API Integration Directory Services Fraud Prevention Bot Detection CISSP

What you'll do

  • Lead the design and delivery of CIAM solutions to transform how clients authenticate and protect customers.
  • Shape CIAM strategies, roadmaps, and target-state architectures for enterprise clients.
  • Oversee the design, build, testing, and production cutover of customer identity solutions.
  • Manage multi-disciplinary onshore and offshore teams, including program scope, budget, risk, and quality.
  • Serve as a trusted advisor to client executives on customer identity, security, and digital experience.
  • Create business cases for CIAM investments by articulating value in terms of conversion and fraud reduction.
  • Lead sales efforts including opportunity shaping, solution development, proposals, and SOWs.
  • Contribute to practice growth through offering development, alliance partnerships, and thought leadership.

What we're looking for

  • Minimum of 10 years of experience in Identity & Access Management.
  • Minimum of 6 years of CIAM functional and technical experience.
  • Minimum of 6 years of experience in end-to-end CIAM implementations, including solution design, configuration, and delivery.
  • Minimum of 6 years of experience leading CIAM programs or teams.
  • Bachelor's degree or equivalent (minimum 12 years work experience).
  • Experience with CIAM platforms including registration, MFA, fraud prevention, and federation using OAuth 2.0, OpenID Connect, and SAML.
  • Ability to build client relationships and communicate complex security concepts to executive and non-technical audiences.

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