This role pays less than
70%
of similar roles. Most pay
$149,800–$191,150
— the shaded band above.
At the midpoint, this role pays about
$150k
versus about
$170k
for comparable roles.
Based on 239 similar postings.
Employer
About Microsoft
Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing
Microsoft currently has
728 open roles
on FindRole.
Listed pay typically runs
$119,800–$234,700
across 664 roles with salary data.
As a Security Customer Experience Engineer II within Microsoft’s Product Health & Escalation team, you will play a pivotal role in resolving critical escalations for top security customers focused on Microsoft Entra. Your day-to-day responsibilities include managing 24x7 customer escalations via various channels and collaborating with feature teams to drive product improvements. You’ll engage deeply with solution architects, product managers, and senior leadership to resolve complex technical issues, contributing to customer-facing documentation and mentoring peers. This role requires expertise in Microsoft Entra’s identity, authentication, authorization, and hybrid identity features, along with strong communication skills and a growth mindset. Ideal candidates have extensive experience in Identity and Access Management and Zero Trust principles, preferably using Microsoft Entra or similar platforms, and can effectively manage customer relationships while driving continuous improvement across engineering teams.
Microsoft Fabric
Power Platform
PowerShell
Python
C#
TypeScript
CI/CD
Kusto
Geneva
Purview
Multitenant operations
Secure by default operations
Service administration APIs
On call ownership