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Employer
About Uber
Uber Technologies, Inc. is the world’s largest, San Francisco-based mobile technology platform facilitating on-demand ride-hailing, food delivery (Uber Eats), and freight transportation across approximately 70 countries.
The Audio Video Infrastructure Engineer joins the Digital Experience team to architect, implement, and support advanced A/V systems across a global office footprint. This hands-on role involves designing scalable solutions for hybrid work environments, writing configuration scripts, and building observability tools like alerts and telemetry dashboards into production systems. The engineer will manage system reliability through on-call rotations, lead technical design discussions, and develop architecture artifacts such as system diagrams. Key technologies include Crestron, Q-SYS, Extron, Zoom APIs, JSON, Python, and JS, alongside experience with platforms like Logitech Sync or Crestron XiO Cloud. The role addresses the challenge of maintaining high-reliability A/V environments in complex, multi-stakeholder settings. Candidates must possess expertise in signal flow, audio processing, A/V-over-IP, and technical documentation to ensure seamless performance across conference rooms, boardrooms, and auditoriums.
Design and implement scalable A/V solutions for complex, multi-stakeholder environments.
Write, test, and maintain configuration scripts to automate the deployment of A/V systems.
Build observability tools including alerts, telemetry, and health dashboards to monitor system reliability.
Participate in on-call rotations to troubleshoot and resolve high-priority technical escalations.
Create architectural artifacts such as system diagrams and define standard configurations for A/V systems.
Translate business requirements from stakeholders into technical A/V system designs.
Identify and resolve technical debt to optimize performance and reduce system complexity.
Mentor junior engineers and create internal documentation, runbooks, and onboarding guides.
What we're looking for
Bachelor's degree in Electrical Engineering, Computer Science, A/V Technology, or a related technical discipline, or equivalent practical experience.
Proven experience engineering A/V systems in enterprise environments such as conference rooms, boardrooms, and auditoriums.
Proficiency in configuration and scripting using tools like Crestron, Q-SYS, Extron, Zoom APIs, JSON, Python, or JS.
Deep understanding of A/V control systems, video conferencing technologies, signal flow, audio processing, and A/V-over-IP.
Experience building and maintaining A/V monitoring and telemetry platforms like Zoom Dashboard, Logitech Sync, or Crestron XiO Cloud.
Strong documentation skills for creating runbooks, design wikis, and SOPs.
Experience leading system troubleshooting during incidents with a focus on root cause analysis and long-term mitigation.
Certifications such as CTS, CTS-D, Crestron Programmer, Q-SYS Level 2, or equivalent (preferred); experience with multi-site global deployments (preferred).