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$161,225–$235,125.
Based on 240 similar postings.
Employer
About Braze
Braze is a leading cloud-based customer engagement platform that enables brands to foster human connection with consumers through interactive, real-time, cross-channel marketing.
As an Applied AI Architect at Braze in Chicago, you will join a pioneering team focused on embedding AI into the revenue lifecycle to enhance GTM execution. Your role involves conducting stakeholder research to identify critical intelligence gaps and workflow inefficiencies, then designing and refining AI agents that address these issues across pre-sales through post-sales stages. You’ll build scalable systems that improve how GTM teams interact with customers, ensuring continuous iteration based on real-world adoption and impact. Key responsibilities include monitoring system reliability, diagnosing output failures, and collaborating with cross-functional teams to ensure the practical application of AI solutions. Ideal candidates have a strong background in enterprise sales workflows, hands-on experience building AI tools that transform work processes, and technical proficiency in Python, APIs, and integrations. This role demands autonomy, product-minded thinking, and an ability to recognize patterns across diverse scenarios, making it crucial for shaping the future of AI-driven GTM strategies at Braze.
Conduct stakeholder research to identify intelligence gaps and workflow friction in the revenue lifecycle.
Build and refine AI agents tailored to specific areas of the revenue cycle using shared infrastructure.
Monitor system adoption and continuously tune outputs based on field feedback and business impact.
Embed in regional operating rhythms to ensure systems are aligned with real-world GTM practices.
Recognize patterns across scenarios to scale successful solutions as reusable infrastructure components.
What we're looking for
6+ years of professional experience in a B2B SaaS GTM role with direct involvement in commercial motion.
Hands-on experience building AI-powered tools that transformed real work processes, with concrete examples.
Technical fluency to engage credibly on integration architecture and contribute directly to prompt design without translation from an engineering counterpart.
Strong understanding of enterprise sales workflows and daily operating reality of GTM personas (AEs, SCs, BDRs).
Field credibility sufficient to engage in executive-level customer engagement and have output taken seriously.
Track record of taking solutions from problem identification through field adoption, not just building and handing off.
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