AppleCare Technologies BPR Project Manager, Service Repair

Apple Inc

Quick summary

Work type
On-site
Location
San Francisco, CA
Salary
$146,300–$244,100 / yr
Posted
23 days ago

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Salary context

Competitive pay

How this pay compares to similar roles

Similar $186k
This role $195k
$131k most similar roles pay here $256k

This role pays more than 53% of similar roles. Most pay $150,000–$221,812 — the shaded band above. At the midpoint, this role pays about $195k versus about $186k for comparable roles.

Based on 240 similar postings.

Employer

About Apple Inc

Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software

Apple Inc currently has 638 open roles on FindRole.

Listed pay typically runs $171,600–$272,100 across 505 roles with salary data.

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At a glance

TL;DR · AppleCare Technologies BPR Project Manager, Service Repair

As an AppleCare Technologies BPR Project Manager at a senior level, you will join a dynamic team responsible for delivering cross-functional systems projects across various business areas within AppleCare. Your primary responsibilities include planning and executing mid to large-scale technical projects, ensuring that system solutions are architecturally sound and rigorously tested while managing organizational readiness for change. You will work closely with diagnostics engineers, hardware TPMs, solution architects, and IS&T teams, leveraging your engineering background to drive accountability across complex, globally dispersed programs. The role requires expertise in enterprise-level systems such as SAP, familiarity with AI/ML technologies, and experience in delivering projects that span multiple engineering and business functions.

What you'll do

  • Plan and lead multiple complex technical projects, balancing scope, schedule, and budget constraints with engineering feasibility.
  • Drive the technological design process from requirements definition to solution architecture and selection.
  • Lead cross-functional teams spanning engineering, operations, and third-party partners for integrated solutions.
  • Define technically grounded requirements and evaluate architectural options including AI/ML and automation technologies.
  • Manage project risk by identifying technical dependencies, integration risks, and testability concerns throughout the lifecycle.
  • Facilitate capital planning for new projects and scope changes, including business justifications and strategic roadmaps.

What we're looking for

  • Bachelor's degree in a relevant technical field (e.g., Electrical Engineering, Computer Science)
  • 4+ years of engineering project management or technical program management experience
  • Experience delivering large-scale cross-functional systems or engineering programs
  • Knowledge of enterprise-level systems (SAP or equivalent) and their interdependencies
  • Familiarity with hardware repair, diagnostics, service engineering environments
  • Experience managing global programs incorporating regional requirements
  • Delivery of projects incorporating AI/ML, data intelligence, or automation technologies

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