AppleCare Technologies BPR Project Manager, Generative AI

Apple Inc

Quick summary

Work type: On-site
Location: San Francisco, CA
Salary: $118,500–$244,100 / yr
Posted: 4 days ago
Nearby: 99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $216k

This role $181k

$102k most similar roles pay here $275k

This role pays less than 77% of similar roles. Most pay $184,900–$246,150 — the shaded band above. At the midpoint, this role pays about $181k versus about $216k for comparable roles.

Based on 240 similar postings.

Employer

About Apple Inc

Apple Inc. is a multinational technology company known for designing and manufacturing consumer electronics, software, and online services, including the iPhone, Mac, iPad, and App Store. Industry: Consumer Electronics & Software

Apple Inc currently has 1798 open roles on FindRole.

Listed pay typically runs $162,500–$272,100 across 1459 roles with salary data.

Most-posted roles

View all roles at Apple Inc

At a glance

TL;DR · AppleCare Technologies BPR Project Manager, Generative AI

Apply Now Log in to save

Join AppleCare Technologies BPR as a Senior Project Manager, where you will lead mid to large scale technology projects across Sales, Service, and Support, ensuring seamless integration of systems and processes. You will plan and implement enterprise-level Digital Transformation initiatives using Generative AI, manage project governance, risk, and change readiness, and orchestrate activities across multiple functional teams. Ideal candidates have 3+ years of experience in Customer Support with a focus on tools and systems, delivering large cross-functional projects and presenting updates to stakeholders at all levels. Preferred qualifications include 7+ years of global enterprise technology solution implementation, service support knowledge, and project management certification. This role demands expertise in system configuration, architecture, software development life cycles, and collaboration with data scientists and architects.

Skills

Generative AI CI/CD Kubernetes AWS Azure Google Cloud Platform Terraform Python JavaScript SQL PostgreSQL Docker Git Jira Confluence Project Management Scrum Agile DevOps Data Science Machine Learning

What you'll do

Plan and implement mid to large scale technology projects across AppleCare.
Ensure thorough testing of system changes and readiness for process modifications.
Drive project prioritization, technological solutions, and resource planning.
Manage risk, governance, and change management throughout project lifecycle.
Coordinate activities across multiple functional teams to achieve milestones.
Connect business strategy with technology execution roadmap for key capabilities.

What we're looking for

3+ years of experience in Customer Support with focus on tools and systems.
Delivery of enterprise-level Digital Transformation initiatives using new technologies like Generative AI.
Management of large cross-functional technology projects, including resource planning and risk management.
Experience presenting project updates to cross-functional stakeholders at all levels.
Involvement in global projects incorporating regional details and collaboration with data scientists.
Bachelor’s degree in business or engineering related field.

Hybrid

Save