AI Enablement Consultant

Carnegie Mellon University

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Pittsburgh, PA
Employment
Full-time
Posted
5 days ago
Freshness
Confirmed live yesterday

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Similar $181k
$124k $236k
below market most similar roles pay here above market

This listing doesn't post a salary. Most similar roles pay $144,775–$217,250.

Based on 240 similar postings.

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About Carnegie Mellon University

Carnegie Mellon University is a leading private research university in Pittsburgh, Pennsylvania, internationally recognized for programs in computer science, engineering, business, the arts, and artificial intelligence. Industry: Higher Education & Research

Carnegie Mellon University currently has 71 open roles on FindRole.

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At a glance

TL;DR · AI Enablement Consultant

The AI Enablement Consultant - Computing Services joins the AI Enablement Team to help faculty, staff, and students utilize artificial intelligence to increase productivity. This role involves partnering with campus teams to identify practical AI applications, leading discovery sessions, and evaluating new tools. You will build training programs, run workshops, host office hours, and mentor colleagues to overcome technical roadblocks. Key responsibilities include documenting workflows, gathering business requirements, and establishing infrastructure for sustainable adoption through toolkits and metrics. The role requires experience in product or service delivery, AI tool rollouts, and platform integrations. Candidates should possess a foundational understanding of IT service management, such as ITIL, and demonstrate the ability to translate technical capabilities into business value within a university or technical environment.

What you'll do

  • Lead discovery sessions to identify specific areas where AI can improve campus operations.
  • Evaluate and discover new AI tools to integrate into the university's ecosystem.
  • Document technical workflows, business requirements, and adoption processes.
  • Develop and deliver training programs, workshops, and office hours for faculty and staff.
  • Provide one-on-one mentoring and hands-on support to help users overcome technical roadblocks.
  • Create documentation, toolkits, and communication materials to support sustainable AI adoption.
  • Track and report metrics to measure the effectiveness of AI tool implementation.
  • Monitor the broader AI landscape to bring relevant insights back to the university.

What we're looking for

  • A bachelor's degree or equivalent experience is required.
  • Experience in product or service delivery, ideally in a university or technical environment is required.
  • Experience supporting AI tool rollouts, adoption efforts, or platform integrations is required.
  • Strong communication skills to translate technical capabilities into business value and facilitate discovery conversations are required.
  • Foundational understanding of IT service management (ITIL or similar) is required.
  • Experience gathering business requirements is required.
  • Certifications in cloud/AI platforms or process improvement methodologies are preferred.

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