The application window is expected to close on: 05/15/2026

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Senior Security Engineer - 2010865 (remote)

*Remote role with location preference in Raleigh Durham NC, Austin TX, or Richardson TX areas

Cisco is transforming to become the world's leading security company. As part of this initiative, our Security Operations & Technology organization is adopting best-in-class tools, standards, and practices. Identity is at the heart of this transformation, making this an exciting time to join our team as a Senior Security Engineer focused on Directory Services and Identity Security.

Who You'll Work With:

You will work with our innovative Directory Services and Authentication team as part of Security Operations & Technology at Cisco, collaborating with other teams within IT and our Security & Trust organization. You will provide solutions and support for Directory Services and Authentication capabilities and will grow into other areas in a cross-functional team setup.

Who You Are:

You are passionate about learning new technologies, communicate clearly and effectively with distributed teams, possess strong critical thinking and analytical skills, and can stay focused while working under pressure. You demonstrate strong operational discipline, have a security mindset, are committed to change management and incident response, and thrive in a global, distributed team environment. You are adaptable to new technologies and evolving security threats.

What You'll Do:

• Operate, troubleshoot, and optimize large-scale, complex Active Directory environments (multi-forest, multi-site, hybrid).
• Maintain and enhance Entra ID (Azure AD) multi-tenant environments, integrating with on-premises and cloud services.
• Collaborate in the design and rollout of security guardrails for directory services and privileged access, both on-prem and in the cloud.
• Develop, implement, and manage automation/scripts (PowerShell, Python, etc.) for routine operations and self-service enablement, leveraging generative and agentic AI technologies when appropriate.
• Participate in a rotating On-Call schedule to ensure 24/7 operational coverage.
• Partner with cross-functional teams to support incident response, change management, and audits.
• Drive adoption of modern security frameworks, including Zero Trust and least privilege principles.

Required Qualifications:

• Experience with security guardrails: enforcing LDAPS, disabling legacy protocols, implementing modern encryption and experience with cloud security controls: Conditional Access, risk-based authentication, privileged role management.
• Proficient in scripting (PowerShell, Python, etc.) for automation.
• Familiarity with SIEM platforms (Splunk or similar) and security monitoring and understanding of Zero Trust and identity-centric security architecture with Deep expertise with multi-forest, multi-site Active Directory operations, troubleshooting, and replication.
• Proficient in authentication, authorization, and access control concepts.
• Strong knowledge of core networking, virtualization, and cloud concepts (Azure, AWS, GCP) and experience with Entra ID (Azure AD) administration and integration
• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience) or equivalent 8+ years of enterprise IT experience, including directory services and privileged access management.

Preferred Qualifications:

• Relevant certifications: CISSP, Microsoft Certified: Identity and Access Administrator, Azure Security Engineer, CyberArk Guardian, etc.
• Experience supporting application migrations from on-prem to cloud-native environments and supporting large-scale, hybrid or cloud-native environments.
• Hands-on experience with attack path analysis frameworks (e.g., Bloodhound Enterprise).
• Experience with System Center (SCOM, SCCM, SCO).
• Experience with other identity and access management platforms (Okta, SailPoint, Ping).
• Familiarity with Zero Trust, SSO, FIDO2/WebAuthn implementations.
• Experience with infrastructure as code (Terraform, Ansible) for identity solutions.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $137,000.00 to $200,500.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$165,000.00 - $277,600.00

Non-Metro New York state & Washington state:

$146,700.00 - $247,000.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

The application window is expected to close on: 04/30/2026

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This position is based in San Jose, CA, North Carolina, or Seattle and operates under a hybrid work model.

Meet the Team

The Enterprise AI Platforms and Enablement team is a high-impact group formed from experts across CX, IT, and Design. They own key platforms like Circuit and Enterprise Search, serving as the central engine for Cisco’s enterprise AI strategy. The team is dedicated to driving the development and launch of advanced AI-powered automation products that streamline workflows across engineering, finance, and general employee domains. Their work fits into the larger picture by enhancing productivity and integrating seamlessly with enterprise platforms to support business goals.

Your Impact

As a Senior AI Product Manager, you will play a critical role in shaping our product portfolio across two strategic pillars: Infrastructure Efficiency and User Experience. You will drive initiatives to optimize token costs through engineering collaboration and build "super agents" via our Agent Builder project to manifest advanced user experiences on the web. You will own the product lifecycle, monitoring usage metrics closely to identify adoption trends and proactively implementing strategies to maintain our ambitious productivity targets. By translating complex technical requirements into actionable roadmaps, you will work cross-functionally to ensure every product we ship is secure, cost-effective, and delivers measurable value to our global workforce.

Key Responsibilities

• Product Strategy & Roadmap: Develop and refine the vision, strategy, and roadmap for enterprise AI solutions, aligning with stakeholder needs and Cisco’s business goals.
• Requirements Gathering & PRD Ownership: Lead the requirements gathering process; synthesize user problems and solution ideas from focus groups and other sources into clear, actionable Product Requirement Documents (PRDs).
• Cross-Functional Leadership: Work closely with engineering, design, security, legal, and business teams to ensure successful product delivery and compliance with privacy/security standards.
• User-Centric Design: Advocate for automation features that address high-impact workflows and integrate with complex enterprise tools (e.g., Webex, Outlook, SharePoint, Jira).
• Privacy & Trust: Champion privacy-by-design, ensuring features such as “right to be forgotten,” persistent memory controls, and secure user data handling are prioritized and implemented.
• Stakeholder Engagement: Facilitate user focus groups, synthesize feedback, and iterate on prototypes to ensure solutions meet real-world needs.
• Metrics & Success Evaluation: Define indicators for pilots and user testing; analyze data to advise product improvements and drive adoption.
• Skills Marketplace Development: Collaborate with internal security/AI teams to develop and vet an internal skills marketplace, enabling secure skill sharing and automation.

Minimum Qualifications

• 10+ years in product management, with specific domain experience in AI (e.g., Machine Learning, Natural Language Processing, or Reinforcement Learning).
• Proven track record of launching successful products from concept to pilot to deployment in enterprise environments.
• Experience working with technical teams and understanding APIs, integrations, and enterprise data architectures.
• Strong familiarity with privacy, security, and compliance requirements in SaaS/enterprise environments.

Preferred Qualifications

• Deep expertise in generative AI or large-scale automation platforms.
• Strong analytical skills; comfortable synthesizing complex feedback and translating it into clear product requirements.
• Experience facilitating workshops, focus groups, and user testing.
• Ability to work independently and lead cross-functional teams in a hybrid office environment (San Jose, RTP, or Seattle).
• Strategic vision with a hands-on approach to execution and metric-driven product management.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $191,400.00 to $281,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$191,400.00 - $323,600.00

Non-Metro New York state & Washington state:

$176,100.00 - $287,900.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

The application window is expected to close on: 04/30/2026

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This position is based in San Jose, CA, North Carolina, or Seattle and operates under a hybrid work model.

Meet the Team

The AI Automation team is a high-impact, cross-functional group formed to lead Cisco’s enterprise AI strategy, reporting to the Principal Technical Program Manager. Our team is a fast-paced, collaborative, and highly strategic environment where we bridge the gap between AI innovation and scalable enterprise operations. We are the central engine for delivering AI at the fingertips of every Cisco employee, ensuring our tools are secure, efficient, and transformative.

Your Impact

As a Senior Engineering Technical Program Manager (Sr. TPM), you will play a critical role in the execution of strategy, driving complex, cross-functional programs that bring AI automation—such as Circuit Pulse—to life. You will manage two primary buckets of work: operational programs that establish company-wide AI standards and champions programs, and high-stakes, time-bound engineering initiatives that redefine the future of work across departments like HR, Legal, and IT. 
You will own the charter, steer decision-making among leadership, and drive engineering-led workstreams to completion. Your role is pivotal in balancing technical delivery with resource management and value frameworks, ensuring that as we scale our AI footprint, we remain operationally excellent and aligned with Cisco’s security and privacy standards.

Key Responsibilities

• Program Execution: Drive the planning, tracking, and execution of engineering projects for AI automation initiatives, ensuring timely delivery of features and integrations (e.g., with Webex, Outlook, SharePoint, Jira, MCP). Break down complex product requirements (from PRDs) into actionable engineering tasks and deliverables.
• Cross-Functional Coordination: Serve as the primary point of contact between engineering, product, security, and UX teams to resolve dependencies and remove blockers. Facilitate effective communication and alignment across global, distributed teams.
• Technical Risk & Issue Management: Identify project risks and issues early; develop and execute mitigation plans in collaboration with engineering leads. Track critical technical and operational metrics, reporting progress and escalations as needed.
• Compliance & Security: Support implementation of privacy, data retention, and security best practices, ensuring features like persistent memory and data access align with Cisco’s standards.
• Continuous Improvement: Recommend and implement improvements to engineering and program management processes. Advocate for agile practices and tools that drive better collaboration and delivery outcomes.

Minimum Qualifications

• 10+ years of experience in technical program management or engineering project leadership, preferably in enterprise software, automation, or AI environments.
• Demonstrated experience managing engineering projects with multiple integrations and cross-functional dependencies.
• Familiarity with enterprise software development, APIs, and workflow automation.

Preferred Qualifications

• Strong project planning, tracking, and organizational skills.
• Excellent communication and collaboration skills; able to work effectively with technical and non-technical stakeholders.
• Proactive problem-solving and risk management abilities.
• Working knowledge of agile methodologies and tools (e.g., Jira, Confluence).
• Experience with AI-specific operational challenges, such as token cost management or large-scale AI deployment.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $191,400.00 to $281,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$191,400.00 - $323,600.00

Non-Metro New York state & Washington state:

$176,100.00 - $287,900.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

The application window is expected to close on: 05/01/2026

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the team:

Welcome to the Post-Silicon Validation Team at Cisco!  Our group offers a unique combination of a startup culture with the benefits of working for the leading networking company in the world. You will engage in dynamic collaboration with verification engineers, designers, and cross-functional teams, working together to ensure the successful verification of the ASIC throughout its lifecycle.

Operating at the forefront of technology, we work with cutting-edge, high-speed, and power-hungry devices. Our small, but highly influential team thrives in this challenging environment, leveraging our expertise to impact the future of networking technology. With a commitment to excellence and a passion transformative technology, we are shaping the future of high-performance Networking and delivering unparalleled value in every project we undertake. Join us and be a part of a team where professionalism meets impact

Your Impact:

We are seeking a Hardware Manager, Post-Silicon Electrical Validation with deep expertise in lab-intensive hardware validation to lead testing and debug of high-performance networking silicon. This role is heavily focused on hands-on work in silicon validation labs, driving early-silicon bring-up, performing advanced electrical and protocol measurements, and owning end-to-end root-cause analysis of silicon, package, and board-level issues. The position offers significant technical ownership, cross-functional influence, and exposure to complex networking ASICs and high-speed interfaces.

Key Responsibilities:

• Lead hands-on post-silicon electrical validation in lab environments for networking ASICs and evaluation platforms
• Own early-silicon bring-up activities from first power-on through feature enablement
• Define, execute, and refine detailed hardware validation plans covering functionality characterization, performance, and reliability
• Drive validation readiness, lab infrastructure setup, and test coverage strategy
• Lead power-on sequencing, reset strategy validation, clock bring-up, and strap configuration
• Perform in-depth voltage, current, power integrity (PDN), and signal integrity analysis
• Capture, analyze, and interpret waveforms, eye diagrams, jitter, BER, PDN measurements, power supply stability and noise.
• Independently isolate and root-cause silicon, package, board, or signal integrity issues
• Lead validation of Ethernet MAC/PHY and high-speed interfaces such as PCIe and SerDes
• Oversee packet-level validation using traffic generators and protocol analyzers
• Validate system-level behavior under real-world networking workloads
• Advanced-level operation of oscilloscopes, logic analyzers, VNAs, protocol analyzers, BERTs, and multimeters
• Develop and maintain lab automation using scripts and frameworks (e.g., Python)
• Plan and execute thermal testing using chambers and chillers across operating ranges

Minimum Qualifications:

• Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, or related field with 12 + years of experience in post-silicon electrical validation, hardware bring-up and lab-based silicon debug
• Experience in electronics, digital logic, signal integrity, and power integrity
• Experience in high-speed measurement techniques (eye diagrams, BER, jitter, compliance testing)
• Experience with interfaces such as DDR5, USB 3.x, SGMII, PCIe Gen3, USB2.0, eMMC, SPI, MDIO, I2C, and UART
• Experience with Reading and Reviewing schematics and layout files for complex boards
• Experience working independently, lead, plan and execute lab-based debug efforts

Preferred Qualifications:

• Hands-on experience with silicon bring-up and post-silicon validation labs
• Experience validating Ethernet, PCIe, and SerDes interfaces
• Scripting skills for lab automation and data analysis (Python preferred)
• Understanding of networking fundamentals and packet-based systems

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $210,600.00 to $305,100.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$210,600.00 - $350,800.00

Non-Metro New York state & Washington state:

$189,300.00 - $312,200.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

The application window is expected to close on: 05/18/2026

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This is a hybrid role working onsite in Milpitas 3 days a week.

MEET THE TEAM

This team builds and supports networking products leveraging Cisco IOS-XR and open-source technologies, operating at the intersection of systems and silicon. The environment spans hyperscale data centers, cloud infrastructure, and highly distributed systems where reliability, scalability, and customer outcomes are critical.

The team combines deep platform and networking expertise with modern automation and data-driven approaches, including AI-assisted workflows, to accelerate issue resolution and improve product behavior in production. This role sits at the center of customer engagement, production support, and engineering collaboration, serving as a key bridge between customers and internal teams.

YOUR IMPACT

You will play a critical role in strengthening the team’s ability to design, deploy, and troubleshoot large-scale datacenter and cloud networking environments while scaling operational excellence through automation and intelligent tooling!

• Serve as a technical focal point for customer solutions, translating real-world constraints into scalable, supportable designs and operational models
• Partner closely with engineering teams to troubleshoot and resolve complex issues across datacenter and cloud networking stacks, establishing repeatable diagnostics and clear escalation paths
• Support high-priority customers on deep, cross-layer issues, driving problems to root cause with data-backed analysis and clear technical narratives
• Apply hyperscale operational best practices, including telemetry, alerting, and workflow automation, to improve mean time to detect and resolve issues
• Develop and maintain Python-based tools to parse, correlate, and visualize operational data, and leverage AI/ML or LLM-based approaches where appropriate for log analysis, triage, and summarization

MINIMUM QUALIFICATIONS:

• Bachelors degree + 6 years of related experience, or Masters + 3 years of related experience, or PhD + 1 years of related experience.
• Hands-on experience with routing and switching technologies in production environments or advanced lab settings
• Experience with Python programming, including building automation, parsing workflows, and troubleshooting tools (beyond basic scripting)
• Experience working with structured data and operational telemetry, including experience with time-series concepts, anomaly detection, or similar analytical approaches
• Experience with AI-assisted tools or workflows in engineering environments, including safe and effective use of GenAI or LLM-based APIs for operational support

PREFERRED QUALIFICATIONS:

• Strong Linux experience supporting lab, tooling, or production-adjacent environments
• Background in system architecture, deployment engineering, or field engineering within Tier-1 enterprise or hyperscale environments
• Experience building scalable automation solutions using APIs, CI/CD pipelines, and repeatable workflows for testing and troubleshooting
• Experience applying AI-assisted techniques to operational workflows such as classification, anomaly detection, or search across telemetry and support data
• Familiarity with open-source and network operating systems such as SONiC, IOS-XR, or FBOSS
• Solid understanding of networking fundamentals including L2/L3, VXLAN, and security services such as MACsec
• Experience with development and collaboration tools including Git, Jira, and CI/CD systems
• Proven ability to troubleshoot and perform root cause analysis in large-scale, multi-vendor environments
• Experience supporting high-priority or escalated customer issues, with the ability to lead technically during critical situations
• Experience with network testing and validation tools such as Ixia, Spirent, or similar platforms

LI-RN1

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $165,000.00 to $241,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$165,000.00 - $277,600.00

Non-Metro New York state & Washington state:

$146,700.00 - $247,000.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

The application window is expected to close on: 06/01/2026

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This position is a hybrid role working 3 days a week onsite in Milpitas. Candidates working in the USA remotely will be considered.

MEET THE TEAM

This team builds and supports networking products leveraging Cisco IOS-XR and open-source technologies, operating at the intersection of systems and silicon. The environment spans hyper-scale data centers, cloud infrastructure, and highly distributed systems where reliability, scalability, and customer outcomes are critical.

The team combines deep platform and networking expertise with modern automation and data-driven approaches, including AI-assisted workflows, to accelerate issue resolution and improve product behavior in production. This role sits at the center of customer engagement, production support, and engineering collaboration, serving as a key bridge between customers and internal teams.

YOUR IMPACT

You will play a critical role in strengthening the team’s ability to design, deploy, and troubleshoot large-scale datacenter and cloud networking environments while scaling operational excellence through automation and intelligent tooling!

• Serve as a technical focal point for customer solutions, translating real-world constraints into scalable, supportable designs and operational models
• Partner closely with engineering teams to troubleshoot and resolve complex issues across datacenter and cloud networking stacks, establishing repeatable diagnostics and clear escalation paths
• Support high-priority customers on deep, cross-layer issues, driving problems to root cause with data-backed analysis and clear technical narratives
• Apply hyperscale operational best practices, including telemetry, alerting, and workflow automation, to improve mean time to detect and resolve issues
• Develop and maintain Python-based tools to parse, correlate, and visualize operational data, and leverage AI/ML or LLM-based approaches where appropriate for log analysis, triage, and summarization

MINIMUM QUALIFICATIONS:

• Bachelors degree + 12 years of related experience, or Masters + 7 years of related experience, or PhD + 3 years of related experience.
• Experience with routing and switching technologies in production environments or advanced lab settings
• Experience with Python programming skills, including building automation, parsing workflows, and troubleshooting tools (beyond basic scripting)
• Experience working with structured data and operational telemetry, including experience with time-series concepts, anomaly detection, or similar analytical approaches
• Experience with AI-assisted tools or workflows in engineering environments, including safe and effective use of GenAI or LLM-based APIs for operational support

PREFERRED QUALIFICATIONS:

• Strong Linux experience supporting lab, tooling, or production-adjacent environments
• Background in system architecture, deployment engineering, or field engineering within Tier-1 enterprise or hyperscale environments
• Experience building scalable automation solutions using APIs, CI/CD pipelines, and repeatable workflows for testing and troubleshooting
• Experience applying AI-assisted techniques to operational workflows such as classification, anomaly detection, or search across telemetry and support data
• Familiarity with open-source and network operating systems such as SONiC, IOS-XR, or FBOSS
• Solid understanding of networking fundamentals including L2/L3, VXLAN, and security services such as MACsec
• Experience with development and collaboration tools including Git, Jira, and CI/CD systems
• Proven ability to troubleshoot and perform root cause analysis in large-scale, multi-vendor environments
• Experience supporting high-priority or escalated customer issues, with the ability to lead technically during critical situations
• Experience with network testing and validation tools such as Ixia, Spirent, or similar platforms

LI-RN1

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $210,600.00 to $305,100.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$210,600.00 - $350,800.00

Non-Metro New York state & Washington state:

$189,300.00 - $312,200.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

The application window is expected to close on: 07/13/2026

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This is a hybrid role working onsite 3 days a week in Milpitas. However, candidates working remotely from the USA will be considered.

MEET THE TEAM

This team builds and supports networking products leveraging Cisco IOS-XR and open-source technologies, operating at the intersection of systems and silicon. The environment spans hyper-scale data centers, cloud infrastructure, and highly distributed systems where reliability, scalability, and customer outcomes are critical.

The team combines deep platform and networking expertise with modern automation and data-driven approaches, including AI-assisted workflows, to accelerate issue resolution and improve product behavior in production. This role sits at the center of customer engagement, production support, and engineering collaboration, serving as a key bridge between customers and internal teams.

YOUR IMPACT

You will play a critical role in strengthening the team’s ability to design, deploy, and troubleshoot large-scale datacenter and cloud networking environments while scaling operational excellence through automation and intelligent tooling!

• Serve as a technical focal point for customer solutions, translating real-world constraints into scalable, supportable designs and operational models
• Partner closely with engineering teams to troubleshoot and resolve complex issues across datacenter and cloud networking stacks, establishing repeatable diagnostics and clear escalation paths
• Support high-priority customers on deep, cross-layer issues, driving problems to root cause with data-backed analysis and clear technical narratives
• Apply hyper-scale operational best practices, including telemetry, alerting, and workflow automation, to improve mean time to detect and resolve issues
• Develop and maintain Python-based tools to parse, correlate, and visualize operational data, and leverage AI/ML or LLM-based approaches where appropriate for log analysis, triage, and summarization

MINIMUM QUALIFICATIONS:

• Bachelors degree + 7 years of related experience, or Masters + 5 years of related experience, or PhD + 2 years of related experience.
• Experience with routing and switching technologies in production environments or advanced lab settings
• Experience with Python programming skills, including building automation, parsing workflows, and troubleshooting tools (beyond basic scripting)
• Experience working with structured data and operational telemetry, including experience with time-series concepts, anomaly detection, or similar analytical approaches
• Experience with AI-assisted tools or workflows in engineering environments, including safe and effective use of GenAI or LLM-based APIs for operational support

PREFERRED QUALIFICATIONS:

• Strong Linux experience supporting lab, tooling, or production-adjacent environments
• Background in system architecture, deployment engineering, or field engineering within Tier-1 enterprise or hyperscale environments
• Experience building scalable automation solutions using APIs, CI/CD pipelines, and repeatable workflows for testing and troubleshooting
• Experience applying AI-assisted techniques to operational workflows such as classification, anomaly detection, or search across telemetry and support data
• Familiarity with open-source and network operating systems such as SONiC, IOS-XR, or FBOSS
• Solid understanding of networking fundamentals including L2/L3, VXLAN, and security services such as MACsec
• Experience with development and collaboration tools including Git, Jira, and CI/CD systems
• Proven ability to troubleshoot and perform root cause analysis in large-scale, multi-vendor environments
• Experience supporting high-priority or escalated customer issues, with the ability to lead technically during critical situations
• Experience with network testing and validation tools such as Ixia, Spirent, or similar platforms

LI-RN1

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $183,800.00 to $263,600.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$183,800.00 - $303,100.00

Non-Metro New York state & Washington state:

$163,600.00 - $269,800.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! 

About this job

At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. Working on many different aspects of the customer experience, our Engineers II research and discover new opportunities and shape products to fulfill them. From inception to completion, you will develop tools and technology, learning quickly from our spirit of experimentation. You will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that is right for them!

What you will do – Essential Responsibilities

• Design and build web applications that support customer service and collections associates in a high-volume call center environment.
• Develop responsive, intuitive user interfaces and middle-layer services that integrate with enterprise systems, including CarMax Auto Finance’s loan accounting platform (Alfa).
• Work closely with business stakeholders, operations teams, and technology partners to translate servicing and collections processes into effective tools and workflows.
• Build and maintain APIs and integration services that connect the web application to backend systems and third-party services.
• Support the full software lifecycle, including design, development, testing, implementation, and production support.
• Continuously improve application performance, usability, and reliability to support associates who rely on these tools every day.

Purpose of the role

It takes a passion for technology and problem-solving to build applications that make a real difference in how associates serve customers. In this role, you will work collaboratively with business and technology partners to design and deliver web applications and integration services that support customer service and collections operations. You will be involved throughout the development lifecycle—from understanding user needs and exploring solutions, to building, testing, and deploying reliable, scalable applications that solve complex business problems.

You are someone who can balance user needs, operational realities, and technical considerations to deliver solutions that provide real business value. You are curious, analytical, and continuously learning, and you thrive in an environment where technology, business needs, and customer expectations continue to evolve.

Qualifications and Requirements

Basic Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent combination of education and experience).
• 3+ years of professional experience building full-stack web applications, including modern front-end UIs and middle-tier / API services.
• Proficiency with:
• Angular 17+ (with Angular Material) for responsive, component-based UIs
• C# and .NET 8+ for backend services and BFF patterns
• YARP for API routing and reverse-proxy integration
• SSO Auth + mTLS for secure inter-service communication
• Experience designing, building, and consuming RESTful APIs that integrate with enterprise systems.
• Working knowledge of relational databases (Microsoft SQL Server, Oracle, or similar) — ability to write and optimize basic SQL queries and understand relational data models.
• Strong understanding of secure coding practices, authentication/authorization, encryption, and handling sensitive data (PII).
• Experience writing unit and integration tests (Spectator + Jasmine and Playwright preferred) and working with Git / GitHub for version control and reusable libraries.
• Comfort working in Microsoft Azure environments and a willingness to adopt AI-assisted development tools (GitHub Copilot and OpenCode) to accelerate delivery.

Preferred Qualifications

• Experience building internal operational or workflow applications (customer service, servicing, collections, or similar business-critical tools).
• Integration experience with financial systems, accounting platforms, or other enterprise systems.
• Familiarity with microservices, service-oriented architecture, or distributed systems.
• Agile development experience and comfort working directly with business stakeholders to translate requirements into technical solutions.
• Knowledge of CI/CD pipelines, build automation, release management, and IIS configuration.
• Experience with automated performance testing or working in regulated data environments.

Software Specific Qualifications and Requirements

• Proficiency in C# and the .NET / .NET Core framework for building web applications and backend services.
• Experience developing responsive web front-end applications using HTML5, CSS3, JavaScript, and modern JavaScript frameworks (e.g., Angular).
• Experience implementing server-side logic, business services, and API integrations (REST required, SOAP a plus).
• Experience working with data storage solutions including Microsoft SQL Server, Oracle, Azure data services, or Snowflake.
• Understanding of authentication, authorization, encryption, and secure handling of sensitive data (PII).
• Experience developing reusable code and shared libraries and using version control systems (Git, GitHub, NuGet).
• Experience writing unit tests and integration tests to ensure application reliability and maintainability.
• Experience deploying and supporting applications in Microsoft Azure environments.

Experience in the following preferred:

• Advanced SQL development, including stored procedures, scripting, and data modeling in Microsoft SQL Server.
• Experience with automated testing and performance testing.
• Experience working in distributed or service-oriented architectures.
• Experience with Continuous Integration and Continuous Deployment (CI/CD) pipelines (e.g., TeamCity or similar tools).
• Experience configuring and supporting web applications in IIS.
• Experience with build automation, environment configuration, and release management.
• Experience developing internal operational systems such as customer service, servicing, collections, or workflow applications.
• Experience working with financial systems or regulated data environments.

Work Location and Arrangement: This role will be based out of the Richmond, VA Technology Innovation Center.  Associates based in Richmond work onsite 5 days per week.

Work Authorization:  Applicants must be currently authorized to work in the United States on a full-time basis.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community.  We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

About CarMax Auto Finance

CarMax Auto Finance (CAF) is the captive finance company or wholly owned subsidiary of our retail arm, CarMax Auto Superstore.  CAF is the 14th largest auto lender in the US and 5th largest originator of used car loans in the nation.

CarMax Auto Finance customers are offered 24x7 account access to a digital web portal to manage their account or make payments online.  The nearly 800 CAF associates based out of Kennesaw, Georgia are available to provide support from origination through payoff, including the return of their vehicle title.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Senior Associate - Benefits

We are seeking a Senior Associate, Benefits to join our Benefits and HR Services team. This role is focused on the operations and technology that underpin the delivery of benefits and HR services for our US-based products and experiences.

This role is focused on partnering with Benefits & HR Services Business Intent Owners (including LT members and Process/Program/Policy Owners) and Global Core HR Platforms. The primary goal is to ensure that the platforms and applications utilized by the Benefits & HR Services teams possess the necessary capabilities to:

• Advance business strategy.
• Deliver exceptional experiences.
• Generate the data and reporting essential for operations and meaningful insights.

Key responsibilities include strategic problem-solving and driving well-managed changes to both systems and business processes. The position also requires coordination of systems processing related to annual Open Enrollment and Workday Release cycles, including thorough test documentation and execution.

Having a passion for continuous improvement, a strong eye for detail, and a growth mindset are essential for this role. You must be eager to learn new processes and technologies daily and thrive on solving new problems.

Why You Want This Job:

• Impact: You will contribute to the overall success of Capital One by using technology and AI to future proof our tools and experiences and deliver seamless experiences for the enterprise.
• Challenge: You will solve complex problems with innovative solutions and shape our benefits and HR services delivery strategy and associate experiences.
• Great hybrid work environment: You can enjoy a fast-paced and fun work environment where innovation is rewarded and where you can learn from talented coworkers.

*Key Responsibilities:*

• Serve as a liaison with product and tech teams, representing all systems-related work for the business team. This includes engaging in empathy research to understand their vision, mission, business objectives, goals, key performance indicators, processes, systems, reports, suppliers, and integrations. Utilize these insights to provide recommendations for continuous improvement and assist in prioritizing both portfolio-level and local systems initiatives.
• Partnering with Product to facilitate prioritization by submitting front door intake forms on behalf of the business team. This includes documenting and translating business requirements for new system functionality and reporting, as well as assessing return on investment, level of effort, and calculating the value-based assessment scores.
• Designing and managing the testing strategy, test plan, test scenarios, test cases, and overseeing User Acceptance Testing (UAT), in partnership with the business team.
• Troubleshooting system issues (first line before escalation to product and tech), and escalating, as needed.
• Supporting the business team in establishing post-launch monitoring to confirm ROI, and supplier implementations/integrations, in partnership with product and tech.
• Ensuring traceability in testing documentation to ensure that delivered products are well-managed, meet stakeholder expectations, and operate as intended. This involves ensuring all requirements are aligned to applicable test scenarios and test cases, and that test scenarios and test cases map directly back to each requirement.
• Structuring, organizing, and tracking project work in Jira, and engaging in team, portfolio, and partner ceremonies and routines to drive and deliver initiatives on-time and according to requirements.
• Partnering with client(s) to maintain a healthy backlog of continuous improvement items in Jira.
• Cross-training with other team members in order to back-up teammates, as needed, in support of all functional areas across Benefits & HR Services.
• Proactively stay current with the latest trends, tools, and developments in generative AI and other technology to drive continuous improvement; identify and recommend process improvements to drive efficiency and automation through technology.
• Use AI tools to accomplish tasks relevant to business processes.
• Participation in annual enrollment and system release cycles, ensuring smooth and accurate execution for the enterprise.

*Basic Qualifications:*

• Bachelor’s Degree or military experience
• At least 1 year of experience in Human Resources, Benefits or Payroll administration; or, equivalent combination of related work experience and education
• At least 1 year of participation in technology projects, with demonstrated project management expertise, overseeing initiatives from concept to completion, including effective stakeholder engagement.
• At least 1 year of experience participating in the testing strategy, test plans, test scenarios, test cases, and overseeing User Acceptance Testing (UAT), in partnership with a client group
• At least 2 years of experience in MS Office (Outlook, Word, Excel, PowerPoint) or Google Suite such as Google Docs, Slides, Sheets, etc.

*Preferred Qualifications:*

• Proficiency with Workday and Salesforce
• Experience using AI and/or technology to generate creative ideas, solve problems, troubleshoot common business problems, and translate them into tangible more efficient work products.
• 1+ years of experience with Workday configuration or Workday integrations
• Bachelor’s Degree in Information Technology, Data Analytics, Business Analysis, Business Administration, or Human Resources
• 2+ years of experience in Systems Analysis, Information Technology, Data Analytics, or Benefits
• 1+ years of experience with Google Apps Script or Visual Basic for Applications (VBA)
• 1+ years of experience with Kainos

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $96,500 - $110,100 for Sr. Assoc., BenefitsRichmond, VA: $87,700 - $100,100 for Sr. Assoc., Benefits

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Lead Software Engineer, DevOps (Cloud Operations Resilience Engineering)

Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking DevOps/SRE Engineers who are passionate about marrying data with emerging technologies to join our team. As a SRE Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One.

The Cloud Operations Resilience Engineering (CORE) Technology division is responsible for enabling and evolving Capital One’s foundational cloud infrastructure layer, including observability, connectivity, resilience and availability.

The CORE/ SRE Team focuses on designing, building, and automating platform/application solutions for the most resilient experience possible. You will partner with LOB leaders to identify and remediate concerns with Resiliency, Observability, Deployment, and many other focus areas. SRE teams are an extension of the partner teams who drive the evolution and prioritization of risks/opportunities that cause different degrees of toil.

What You’ll Do:

• Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that  help meet regulatory needs for the company
• Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community
• Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment
• Utilize programming languages like Go, Python, JavaScript, Java, HTML/CSS, TypeScript, SQL, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and service

*Basic Qualifications:*

• Bachelor’s degree
• At least 4 years of experience in DevOps Engineering (Internship experience does not apply)
• At least 3 years of experience in Cloud Native technologies (Amazon Web Services, Microsoft Azure, Google Cloud Platform)
• At least 4 years of Unix or Linux system administration experience

*Preferred Qualifications:*

• 6+ years of SRE/DevOps Engineering experience
• 5+ years of experience with coding and scripting (Python, SQL, Java, JavaScript, Golang, Bash, Perl or Ruby)
• 3+ years of experience in infrastructure design, implementation and delivery
• 3+ years of experience with monitoring tools (NewRelic, Splunk, or Zabbix)
• 3+ years of experience with Container orchestration services including Docker or Kubernetes
• 3+ years of experience working with Agile Development Practices
• 1+ years of experience Claude code and Spec-driven development (SDD)
• 1+ years of experience with Automation testing

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $197,300 - $225,100 for Lead Software EngineerRichmond, VA: $179,400 - $204,700 for Lead Software Engineer

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).