User Study and Data Operations Engineer

What you'll do

• Translate research goals from technical teams into actionable data capture plans and study designs.
• Write detailed study protocols, task instructions, moderator scripts, and participant consent forms.
• Set up and troubleshoot internal prototype test benches including hardware, cameras, and tracking sensors.
• Execute participant sessions while enforcing safety, privacy, and confidentiality guidelines.
• Draft Statements of Work and Standard Operating Procedures for external data collection vendors.
• Inspect incoming datasets from vendors and resolve field issues quickly.
• Document workflows and build checklists to ensure studies run reliably and repeatably.

What we're looking for

• Bachelor’s degree in Engineering, Human Factors, Cognitive Science, Computer Science, HCI, Life/Physical Sciences, or equivalent job-related experience.
• 3+ years of experience running user study operations, human factors tests, data operations, hardware/software QA, or technical lab operations.
• Experience writing, piloting, and running human-subject test protocols, task sequences, moderator guidelines, or standard operating procedures (SOPs).
• Experience working with technical teams to translate technical requirements into operational study plans.
• Experience managing external data collection vendors, including drafting Statements of Work (SOWs) and auditing data deliverables.
• Hands-on experience setting up prototype hardware, optical/sensor rigs, studio lighting, or camera tracking systems (preferred).
• Experience using Python, Bash, or shell scripts to verify, check, and process collected data (preferred).
• Background in human factors methods, psychophysical scaling, survey design, and qualitative debriefs (preferred).