Senior Business Systems Analyst, ServiceNow AI and Automation
CrowdStrike
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How this pay compares to similar roles
This listing doesn't post a salary. Most similar roles pay $149,297–$231,225.
Based on 239 similar postings.
Employer
Wells Fargo & Company is one of the largest banks in the United States, providing banking, investment, mortgage, and consumer and commercial finance products and services nationwide. Industry: Banking & Financial Services
Wells Fargo currently has 70 open roles on FindRole.
Listed pay typically runs $142,375–$224,000 across 36 roles with salary data.
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At a glance
Wells Fargo is hiring a senior Business Analyst/Product Owner with extensive experience in ServiceNow, AI, and automation for their End User Support ecosystem. This role involves translating complex business needs into scalable solutions aligned with ITIL best practices by working closely with stakeholders, product teams, architects, and engineering teams. Day-to-day responsibilities include eliciting requirements, documenting user stories, validating acceptance criteria, and supporting the full delivery lifecycle from design to deployment. The ideal candidate will have hands-on experience using JIRA and ServiceNow Agile tools, a strong understanding of ServiceNow platform architecture, ITIL processes, and technical acumen for system integrations. They must also possess excellent communication skills and be adept at managing multiple priorities in fast-paced environments while driving continuous improvement across Incident, Problem, Change, Request, Knowledge, and CMDB processes.
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