Technical Security Application Engineer

What you'll do

• Install, configure, and troubleshoot physical access control hardware and video surveillance systems.
• Perform application-level configuration and administration of access control and video management systems.
• Diagnose and resolve hardware, software, and network-related issues for security infrastructure.
• Support the deployment, commissioning, and upgrade of technical security systems across multiple sites.
• Coordinate with vendors and integrators on service calls, warranty issues, and system upgrades.
• Manage small-to-medium technical security projects including scheduling, task tracking, and status reporting.
• Perform preventative maintenance and health checks to ensure maximum system uptime and reliability.
• Configure and troubleshoot networking components such as IP addressing, VLANs, and PoE switches.

What we're looking for

• U.S. citizenship is required.
• 3+ years of hands-on experience installing, configuring, and troubleshooting physical access control and/or video surveillance systems.
• Experience with Genetec Security Center.
• Experience troubleshooting hardware, cabling, and low-voltage systems.
• Ability to read and interpret wiring diagrams, floor plans, and technical documentation.
• Working knowledge of IP networking is essential.
• 5+ years of experience in technical security systems, with a focus on access control and intrusion detection (preferred).
• Certification in Genetec Omnicast and/or Synergis (preferred).
• Experience supporting technical security systems across multiple or global sites (preferred).
• Strong project management skills and experience with large-scale technical security system implementations (preferred).
• Existing active SECRET clearance (preferred).