Technical Implementation Specialist, DoorDash for Business

DoorDash, Inc

Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$78,200–$115,000 / yr
Posted
1 day ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $184k
This role $97k
$61k most similar roles pay here $236k

This role pays less than 98% of similar roles. Most pay $148,625–$218,750 — the shaded band above. At the midpoint, this role pays about $97k versus about $184k for comparable roles.

Based on 238 similar postings.

Employer

About DoorDash, Inc

DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.

DoorDash, Inc currently has 238 open roles on FindRole.

Listed pay typically runs $131,600–$193,500 across 156 roles with salary data.

Most-posted roles

View all roles at DoorDash, Inc

At a glance

TL;DR · Technical Implementation Specialist, DoorDash for Business

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As a Technical Implementation Specialist at DoorDash for Business, you will join a dynamic team focused on building scalable processes and infrastructure to support corporate customers. Your role involves managing technical systems such as SSO, SFTP, and SCIM provisioning workflows, troubleshooting issues, and collaborating with Sales, Customer Success, and Engineering teams to ensure smooth customer onboarding and operational efficiency. You will also develop SOPs, leverage AI tools for process optimization, and create dashboards to monitor system performance and identify trends. Ideal candidates have 2-3 years of experience in implementation or project management, a bias for action, and the ability to translate technical requirements into actionable tasks, ensuring DoorDash's customers receive top-tier service and support.

Skills

SSO SCIM SFTP AI tools CI/CD Python SQL PostgreSQL Docker Kubernetes AWS Grafana Prometheus Terraform

What you'll do

  • Manage and troubleshoot operational tools like SSO, SFTP, and SCIM provisioning.
  • Support new customer or enterprise integrations during implementation and onboarding.
  • Build SOPs and internal playbooks to optimize operational processes and reduce risk.
  • Identify opportunities to automate workflows using AI tools for efficiency gains.
  • Serve as the technical liaison between operations teams and cross-functional partners.

What we're looking for

  • 2-3 years of experience in implementation or customer-facing project management.
  • Proven ability to troubleshoot technical issues related to SSO, SFTP, SCIM provisioning workflows.
  • Experience building and maintaining SOPs, documentation, and internal playbooks for operational processes.
  • Strong collaboration skills with cross-functional teams including Sales, Customer Success Managers, Engineering.
  • Ability to identify and implement automation and AI-assisted workflow improvements.
  • Bias for action and ability to thrive in a fast-paced, rapidly changing environment.

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