Technical Business Analyst

What you'll do

• Gather, analyze, and document business requirements from cross-functional teams and stakeholders.
• Translate complex business requirements into actionable user stories and functional specifications for developers.
• Partner with clients and payment schemes to design enhancements and ensure regulatory compliance.
• Map user journeys to test scripts and identify gaps in quality standards for new software.
• Use Postman and API knowledge to validate technical flows and understand system integrations.
• Validate test results against original requirements and convert functional issues into updated requirements.
• Manage the project backlog and provide post-implementation support.

What we're looking for

• Bachelor’s degree in Business Administration, Computer Science, or a related field.
• 6+ years of experience in the financial technology industry, preferably in dispute processing.
• 3+ years of experience in APIs, including running requests in Postman and understanding technical flows.
• Proven ability to translate business requirements into user stories, use cases, and functional specifications.
• Strong understanding of end-to-end application interfacing and dispute lifecycle flows.
• Familiarity with Agile methodologies and experience working in an Agile development environment.
• Ability to write Gherkin based acceptance criteria is a plus.
• Work authorization to be considered for this role.