System Reliability & Support Specialist Sr

PNC

Quick summary

Work type
On-site
Location
Two Pnc Plaza · Birmingham, AL
Posted
5 days ago
Nearby
25 roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $168k
$128k most similar roles pay here $207k

This listing doesn't post a salary. Most similar roles pay $137,650–$198,925.

Based on 240 similar postings.

Employer

About PNC

PNC is one of the largest diversified financial services institutions in the U.S., based in Pittsburgh, PA, it provides retail banking, corporate banking, and asset management.

PNC currently has 150 open roles on FindRole.

Listed pay typically runs $86,250–$185,900 across 57 roles with salary data.

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At a glance

TL;DR · System Reliability & Support Specialist Sr

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As a Senior Systems Reliability and Support Specialist at PNC’s Site Reliability Center, you will be responsible for maintaining the uptime and performance of the ATM ecosystem, including server-side applications, APIs, Windows servers, and SQL/Oracle databases. Your day-to-day tasks will involve monitoring production issues with tools like Dynatrace, conducting root cause analysis, implementing fixes, deploying vendor patches, and ensuring secure configurations across the network. You will also develop in-depth knowledge of supported systems and transfer this expertise to junior staff. The role requires proficiency in application development, API management, Oracle databases, and IT incident management, as well as strong analytical thinking and technical troubleshooting skills. This position is integral to PNC’s mission of ensuring continuous availability and stability for critical financial services infrastructure.

Skills

Dynatrace Oracle Database SQL Windows Servers CI/CD Python Shell Scripting Terraform AWS Kubernetes Docker Prometheus Grafana Ansible Git PostgreSQL Nagios Zabbix

What you'll do

  • Maintain uptime and performance for the ATM ecosystem, including server-side applications.
  • Monitor and troubleshoot production issues using tools like Dynatrace.
  • Deploy and validate vendor patches across ATM and backend systems.
  • Conduct root cause analysis to prevent future issues in the ATM network.
  • Install and maintain system certificates for secure configuration compliance.

What we're looking for

  • - Maintain uptime and performance for the ATM ecosystem, including applications and databases.
  • - Monitor and troubleshoot production issues using tools like Dynatrace for root cause analysis.
  • - Deploy and validate vendor patches and updates across ATM and backend systems.
  • - Ensure secure configuration and manage system certificates across the ATM network.
  • - Develop in-depth knowledge of supported systems and transfer expertise to junior staff.

Related searches

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