System Reliability and Support Specialist Sr.

PNC

Quick summary

Work type
On-site
Location
Pittsburgh, PA · Strongsville, OH · Dallas, TX · Birmingham, AL · Phoenix, AZ
Salary
$75,000–$137,500 / yr
Posted
7 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $171k
This role $106k
$59k most similar roles pay here $226k

This role pays less than 97% of similar roles. Most pay $137,863–$203,225 — the shaded band above. At the midpoint, this role pays about $106k versus about $171k for comparable roles.

Based on 240 similar postings.

Employer

About PNC

PNC is one of the largest diversified financial services institutions in the U.S., based in Pittsburgh, PA, it provides retail banking, corporate banking, and asset management.

PNC currently has 150 open roles on FindRole.

Listed pay typically runs $86,250–$185,900 across 57 roles with salary data.

Most-posted roles

View all roles at PNC

At a glance

TL;DR · System Reliability and Support Specialist Sr.

As a Senior System Reliability & Support Specialist at PNC’s Technology organization in one of their key locations, you will join the Information Delivery team responsible for maintaining and providing reporting data and customer information primarily related to Mortgage and Home Equity loans. Your day-to-day responsibilities include monitoring systems, performing maintenance tasks such as installing patches and upgrades, conducting root cause analysis, and transferring knowledge to junior staff. You will work closely with other teams on upcoming deployments, troubleshooting issues, and addressing vulnerability findings using tools like Dynatrace, ServiceNow, Jira, BigPanda, Jenkins, BitBucket, and SQL Developer. The role requires expertise in ETL Informatica, API Services, SQL, .NET, C#, Exadata, MongoDB, Oracle, and OpenShift Container Platform, as well as a strong understanding of the system development life cycle and IT service management practices.

What you'll do

  • Monitor and maintain systems to ensure stability and compliance with technology standards.
  • Perform maintenance tasks such as installing patches and upgrades for continuous availability.
  • Conduct root cause analysis and implement corrections to prevent future issues.
  • Develop deep knowledge of supported systems and applications, transferring expertise to junior staff.
  • Support upcoming deployments by preparing change requests and addressing vulnerability findings.

What we're looking for

  • Extensive experience in ETL Informatica and API services.
  • Proficient in Dynatrace, ServiceNow, Jira, Jenkins, BitBucket for deployment management.
  • Strong SQL skills and familiarity with .NET and C# programming languages.
  • Experience with Exadata, MongoDB, Oracle databases and OpenShift Container Platform.
  • Conducts root cause analysis and implements corrective actions to maintain system stability.
  • Develops in-depth knowledge of supported systems and trains junior staff effectively.

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