System Reliability & Support Lead, Hogan/Umbrella

PNC

Quick summary

Work type
On-site
Location
Two Pnc Plaza (Pa374)
Salary
$75,000–$125,000 / yr
Posted
2 days ago
Closes
Jun 26, 2026

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $180k
This role $100k
$58k most similar roles pay here $237k

This role pays less than 99% of similar roles. Most pay $150,000–$210,300 — the shaded band above. At the midpoint, this role pays about $100k versus about $180k for comparable roles.

Based on 240 similar postings.

Employer

About PNC

PNC is one of the largest diversified financial services institutions in the U.S., based in Pittsburgh, PA, it provides retail banking, corporate banking, and asset management.

PNC currently has 75 open roles on FindRole.

Listed pay typically runs $86,250–$165,600 across 7 roles with salary data.

Most-posted roles

View all roles at PNC

At a glance

TL;DR · System Reliability & Support Lead, Hogan/Umbrella

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As a Senior Systems Analyst within PNC's division in [city/state location], you will support the production environment for UMB and UMT by providing documentation and training on the Hogan migration process, resolving issues that arise during this transition, and assisting with QA and PAS batch cycles. You will liaise with CICS teams to manage new files or address issues, validate Tevents, and monitor Key Range Rebalance processes across all environments. Your responsibilities include maintaining system stability through patch installations and upgrades while educating junior staff on supported systems. Preferred skills include experience with Hogan and Umbrella, along with competencies in analytical thinking, IT incident management, software reliability, and technical troubleshooting.

Skills

CICS Python PostgreSQL Terraform AWS Kubernetes Docker CI/CD Prometheus Grafana Git Jenkins Ansible Linux APIs REST JSON XML DevOps Scrum

What you'll do

  • Support the production environment for UMB/UMT and QA/PAS batch cycles.
  • Provide documentation and training on Hogan migration processes to CTB resources.
  • Resolve issues arising during Hogan migration by implementing solutions promptly.
  • Monitor and maintain system stability through incident analysis and problem resolution.
  • Educate junior staff on supported systems and applications to ensure knowledge transfer.

What we're looking for

  • Experience in supporting production environments and maintaining stability.
  • Proficiency in Hogan migration processes and related documentation.
  • Ability to train and support staff on new systems and software updates.
  • Strong analytical skills for identifying and resolving technical issues.
  • Knowledge of IT incident management, problem management, and reliability.
  • Bachelor’s degree required; Hogan and Umbrella experience preferred.

Related searches

More System Reliability & Support Lead jobs System Reliability & Support Lead jobs in Two Pnc Plaza (Pa374) All jobs at PNC

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