Staff Software Engineer

Robinhood

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Menlo Park, CA
Salary
$230,000–$270,000 / yr
Posted
6 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $189k
This role $250k
$137k most similar roles pay here $284k

This role pays more than 85% of similar roles. Most pay $152,531–$225,325 — the shaded band above. At the midpoint, this role pays about $250k versus about $189k for comparable roles.

Based on 240 similar postings.

Employer

About Robinhood

Robinhood is a financial technology company offering commission-free stock, ETF, options, and cryptocurrency trading through its mobile app, aimed at democratizing access to financial markets. Industry: Financial Technology & Investment App

Robinhood currently has 46 open roles on FindRole.

Listed pay typically runs $217,000–$255,000 across 40 roles with salary data.

Most-posted roles

View all roles at Robinhood

At a glance

TL;DR · Staff Software Engineer

Staff Software Engineer, Robinhood Command Center joins a newly formed reliability team serving as the front line for detecting, coordinating, and mitigating production incidents across the organization. This role focuses on incident leadership, operational excellence, and reliability tooling rather than owning specific product services or core infrastructure. You will lead incident mitigation efforts, develop management processes, and own discovery by maintaining global dashboards and alerts tied to critical user journeys. Key responsibilities include designing failure mitigation strategies, improving monitoring and observability across hundreds of systems, and driving post-incident governance. The role requires expertise in distributed systems, fault-tolerant architecture design, and multi-region failover strategies. You will utilize modern observability stacks including OpenTelemetry, Prometheus, and Grafana to improve metrics like MTTD and MTTR while providing executive-level reporting on service quality and reliability.

What does a Software Engineer earn in California?

Median $214000 from 869 postings across 70 companies.

See salary data

What you'll do

  • Drive long-term reliability and observability strategy across Robinhood’s infrastructure.
  • Lead incident mitigation by coordinating service owners and making time-sensitive technical decisions during active incidents.
  • Develop and maintain incident management processes to minimize customer impact and ensure timely resolutions.
  • Define and maintain global dashboards and alerts tied to critical user journeys and business-impact metrics.
  • Build and evolve incident response tooling while measuring improvements in MTTD and MTTR.
  • Establish post-incident governance, including standards for postmortems and tracking durable reliability improvements.
  • Design next-generation failure mitigation strategies to avoid full-region or full-datacenter failovers.
  • Create frameworks to improve monitoring, alerting, and observability across hundreds of services.

What we're looking for

  • 8+ years of software engineering experience including significant experience operating production systems.
  • 3+ years focused on reliability engineering, infrastructure, distributed systems, or production operations.
  • Hands-on experience serving in incident leadership roles such as incident commander or primary oncall.
  • Strong communication and cross-functional collaboration skills during high-severity incidents.
  • Deep knowledge of systems reliability, observability frameworks, and fault-tolerant architecture design.
  • Experience with multi-region or multi-cluster architectures, capacity planning, and failover strategies.
  • Familiarity with modern observability stacks such as OpenTelemetry, Prometheus, and Grafana.
  • Demonstrated ability to drive measurable improvements in MTTD, MTTR, availability, or customer impact.

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