Staff Business Systems Solutions Architect - IT Operations

Intuit

Actively hiring
San Diego, CA · Mountain View, CA Posted 45 days ago $169,000–$229,000 / year
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At a glance

AI generated

TL;DR

As a Staff Business Systems Solutions Architect in Intuit’s Customer Success Modern Operations team, you will serve as the strategic liaison between IT and business systems analysis, overseeing technology changes and ensuring compliance across a global partner ecosystem. Your day-to-day responsibilities include collaborating with top engineers and product managers to define long-term capability strategies, developing a scalable governance framework for technology rollouts, and leading process reengineering efforts to address fragmented processes. Success in this role requires expertise in enterprise systems integration, particularly VDI/CloudPC, SSO/Identity Management (PingID), and Contact Center technologies (Amazon Connect). You must also possess strong analytical skills, the ability to translate complex technical analysis into actionable business insights, and experience working in a matrixed organization with senior leadership. This position offers an opportunity to drive innovation and deliver seamless technology experiences for thousands of experts worldwide.

Skills

Amazon Connect PingID VDI CloudPC SDLC BPR CI/CD Python SQL AWS Kubernetes Terraform Docker Prometheus Grafana

What you'll do

  • Defines long-term capability strategies for technology solutions and changes.
  • Develops and implements a partner technology compliance framework with internal teams.
  • Analyzes complex business problems to build data-driven business cases.
  • Escalates operational risks to senior leadership and leads technical issue resolution.
  • Identifies systemic integration gaps and defines requirements for new tech solutions.
  • Leads business process reengineering efforts from planning to post-implementation.
  • Translates strategic plans into prioritized initiatives and contributes to their execution.

What we're looking for

  • 5+ years of hands-on IT operations experience in a fast-paced technology environment.
  • Expertise in troubleshooting and architecture across enterprise systems, including VDI/CloudPC, SSO/Identity Management, and Contact Center technologies.
  • Proven ability to lead the delivery of technology programs and projects while balancing operational stability with innovation.
  • Experience in Business Process Reengineering (BPR) principles and understanding all phases of SDLC.
  • Strong analytical skills for translating technical analysis into actionable business insights for non-technical stakeholders.
  • Demonstrated capability to operate effectively in a matrixed environment, influencing without authority and building strong partnerships.
  • Undergraduate degree required; advanced degrees in MIS or Computer Science preferred.

Market check

Salary context

This $169,000–$229,000 range sits above 56% of similar postings on FindRole.

Peer median band

$143,000–$241,200

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$163,625–$214,500

Middle half of comparable postings.

Based on 240 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About Intuit

Intuit is a financial software company known for products like TurboTax, QuickBooks, Mint, and Credit Karma, helping consumers and small businesses manage their finances and taxes. Industry: Financial Software & Technology

Intuit currently has 142 open roles on FindRole.

Listed pay typically runs $202,500–$274,000 across 131 roles with salary data.

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