This listing doesn't post a salary. Most similar roles pay
$176,900–$230,000.
Based on 240 similar postings.
Employer
About Chime
Chime is a financial technology company offering mobile-first banking services including fee-free checking accounts, savings accounts, and a secured credit builder card through partner banks. Industry: Financial Technology & Neobanking
Chime currently has
32 open roles
on FindRole.
Listed pay typically runs
$158,000–$218,500
across 20 roles with salary data.
Sr. MarTech Manager, Communications serves as the primary technical lead for the communications ecosystem, focusing on tools that power member engagement across email, push, in-app, and SMS channels. Working within a centralized MarTech team, you will manage Braze integrations, oversee audience syncing, and ensure reliable data flows while troubleshooting complex infrastructure issues. You will collaborate with Marketing, Product, Engineering, and Data teams to translate business requirements into scalable technical solutions and automation workflows. Key responsibilities include managing vendor relationships, conducting RFPs, and identifying opportunities to integrate AI into the communications stack. The role requires deep expertise in Braze, proficiency with APIs, schemas, events, triggers, and identity management. You will solve problems related to orchestration, personalization, and experimentation while establishing governance standards for platform health and data quality across the broader marketing technology infrastructure.
Manage Braze and other communication platforms to ensure reliable messaging at scale.
Translate marketing business needs into technical requirements for engineering and data teams.
Manage vendor relationships including performance tracking, RFPs, and build-vs-buy evaluations.
Identify and implement AI capabilities across the communications workflow and MarTech stack.
Optimize orchestration, personalization, and audience activation across all communication channels.
Establish MarTech governance standards for platform health, data quality, and integration reliability.
Troubleshoot complex technical issues involving APIs, data flows, and identity syncing.
What we're looking for
8+ years of experience in marketing technology, CRM/lifecycle technology, product management, marketing automation, engineering, or a related technical field.
Deep hands-on expertise with Braze, including integrations, orchestration, personalization, data structures, and platform configuration.
Strong understanding of communications technology architecture and technical fluency with APIs, schemas, events, triggers, and audience syncing.
Experience translating marketing needs into technical requirements while influencing Product, Engineering, Data, and vendor teams.
Experience managing strategic technology vendors, leading RFPs, pilots, and build-vs-buy assessments.
Strong systems thinking and troubleshooting skills to diagnose failures across data, integrations, and platforms.
Strong cross-functional communication and influence to bridge marketing and technical audiences.
Experience evaluating AI-enabled capabilities and turning use cases into measurable pilots or automations.
MarTech
Marketing Operations
CDP
CRM
Salesforce
Snowflake
BigQuery
AI
Generative AI
Predictive Modeling
Data Warehousing
Tag Management
Data Pipelines
Agile
GDPR
CCPA
Marketing Automation