Sr. Automation Engineer (Starlink Customer Success)

SpaceX

Quick summary

Work type
On-site
Location
Hawthorne, CA
Salary
$130,000–$180,000 / yr
Posted
today

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Competitive pay

How this pay compares to similar roles

Similar $151k
This role $155k
$118k most similar roles pay here $187k

This role pays more than 65% of similar roles. Most pay $132,500–$170,000 — the shaded band above. At the midpoint, this role pays about $155k versus about $151k for comparable roles.

Based on 237 similar postings.

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About SpaceX

SpaceX designs, manufactures, and launches advanced rockets and spacecraft with the mission of enabling humans to become a multi-planetary species. It operates the Falcon 9, Falcon Heavy, and Starship launch vehicles, as well as the Starlink satellite internet constellation.

SpaceX currently has 604 open roles on FindRole.

Listed pay typically runs $130,000–$155,000 across 440 roles with salary data.

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At a glance

TL;DR · Sr. Automation Engineer (Starlink Customer Success)

As a Senior Automation Engineer on the Customer Success team at Starlink, you will develop and maintain critical automation solutions to enhance customer experience and support within the expansive Starlink network. Your daily tasks include collaborating with cross-functional teams such as workforce planners and operators to identify and resolve bottlenecks through innovative automated systems. This role requires expertise in Python and SQL, along with a master’s degree in Business or STEM fields, ideally from high-growth environments like startups or tech companies. You will work within a fast-paced setting that demands adaptability and technical proficiency to address complex business challenges at scale.

What you'll do

  • Develop automated solutions to address customer experience and support challenges.
  • Maintain and improve business-critical automation systems for the Starlink network.
  • Identify and resolve bottlenecks in customer service processes through automation.
  • Work with Customer Success Category leads to implement new automation projects.
  • Use Python and SQL expertise to enhance existing automation tools and scripts.

What we're looking for

  • 4+ years of experience in engineering, software, data analytics, or tech operations
  • Expertise in Python and SQL for automation development
  • Master’s degree in Business or STEM field required
  • Experience in a high-growth environment such as startups or fast-paced tech companies
  • Collaborative skills to work with cross-functional teams on customer support challenges

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