Specialist, Technical Support (Hybrid - NJ or PA)

MSD

Closes in 6 days Remote Hybrid

Quick summary

Work type: Remote
Location: West Point, PA
Salary: $87,300–$137,400 / yr
Posted: 2 days ago
Closes: Jun 12, 2026 (soon)

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $154k

This role $112k

$76k most similar roles pay here $193k

This role pays less than 88% of similar roles. Most pay $132,550–$175,500 — the shaded band above. At the midpoint, this role pays about $112k versus about $154k for comparable roles.

Based on 240 similar postings.

Employer

About MSD

MSD (Merck Sharp & Dohme) is the international name for Merck & Co., a major U.S.-based pharmaceutical company.

MSD currently has 17 open roles on FindRole.

Listed pay typically runs $117,000–$184,200 across 16 roles with salary data.

Most-posted roles

View all roles at MSD

At a glance

TL;DR · Specialist, Technical Support (Hybrid - NJ or PA)

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The role of Associate Security Operations is part of a global Tier 2 team supporting fast-paced IT security platforms across the enterprise. This position involves day-to-day operations such as securing and hardening systems, correlating incidents, and managing cases through to resolution while ensuring compliance with established standards. Key responsibilities include acting as an IT Security liaison for engineering and operational teams, driving improvements in quality and value, and implementing cloud security concepts like RBAC and directory synchronization. The candidate must possess strong technical skills in areas such as PowerShell scripting, Microsoft AD administration, and network security tools including firewalls and intrusion prevention systems. Familiarity with zero trust principles and large-scale enterprise environments is essential, along with the ability to work collaboratively across teams to secure and benefit the organization.

Skills

Azure Microsoft AD PowerShell VMware F5 Load Balancer IPSEC DNS PKI GPOs WINS Cloud Security RBAC Directory Synchronization Zero Trust Endpoint Security Network Security Firewalls Intrusion Prevention Systems Technical Support CI/CD

What you'll do

Manage day-to-day operations of multiple IT Security platforms.
Serve as an IT Security liaison for Engineering and Operations teams.
Correlate security incidents/events to determine business impact.
Ensure effective management of open cases and alerts through resolution.
Implement and maintain Microsoft AD and underlying OS configurations.
Script PowerShell automation in large-scale environments for cloud connectivity.
Apply least privilege access concepts across all supported IT security platforms.

What we're looking for

3+ years of experience in large-scale enterprise endpoint and network security.
Hands-on knowledge of zero trust principles, methodologies, and related technologies.
Proficiency in cybersecurity, including firewalls, intrusion prevention systems (IDPS).
Experience with cloud security concepts like RBAC, directory synchronization, Azure AD.
Strong technical skills in Microsoft Active Directory, PowerShell scripting for automation.
Excellent communication and documentation abilities for compliance and best practices.
Familiarity with network security tools such as F5 load balancers.