Specialist, Emergency Services - Sensing & Connectivity

What you'll do

• Define and develop new safety technologies and applications with systems and hardware engineers.
• Advise on core safety features including Emergency SOS via satellite, Crash & Fall Detection, and Enhanced Safety Alerts.
• Provide technical guidance on location transport technologies such as SIP PIDF-LO, NILR, and AML.
• Partner with government agencies, regulators, and public safety answering points to drive adoption of safety features.
• Educate telecommunicators, dispatchers, and field responders on the integration of new technologies into their operations.
• Manage change processes for integrating novel technology into emergency response chains.
• Represent the company in face-to-face meetings with external stakeholders and industry associations.

What we're looking for

• At least 10 years of cumulative experience in public safety disciplines such as communications, law enforcement, fire, search and rescue, or emergency medical services.
• Experience with Public Safety Answering Point (PSAP) operations and legislative knowledge in East Asia/Pacific, South and Central America, or South Asia.
• Basic knowledge of cellular network systems and their role in the emergency response chain.
• Strong understanding of public safety systems architecture including voice/text delivery, caller location, and dispatcher tools like CPE, CAD, mapping, and radio.
• Experience integrating novel technologies into PSAP or field responder operations and managing the associated change process.
• Ability to travel as required.
• Familiarity with GPS/GNSS location technologies and public safety communication standards, training, and regulations (preferred).
• Bachelor's degree or higher (preferred); additional non-English language skills (preferred).