Software Engineering Mgr

PNC

Actively hiring
Pittsburgh, PA · Strongsville, OH · Dallas, TX · Phoenix, AZ · Birmingham, AL Posted 9 days ago
View original post Log in to save

At a glance

AI generated

TL;DR

As a Software Engineering Manager within PNC's Technology organization, you will lead the operational stability and risk management of critical applications in a 24x7 enterprise environment. Your daily responsibilities include owning production health, serving as an escalation point for incidents, ensuring robust monitoring and alerting systems, driving root cause analysis, and coordinating with various teams to execute changes effectively. You will leverage ITSM tools like ServiceNow, manage access governance, and adhere to change management processes while contributing to standardization efforts within the Service & Reliability Center (SRC). This role requires experience in financial services technology or regulated environments, familiarity with SRC models, and strong communication skills across technical and leadership teams.

Skills

ServiceNow ITSM Access management Security controls Change management Release management Incident management Problem solving Resiliency Failover Disaster recovery 24x7 enterprise environment User Experience (UX) Design Process Improvements Application Development Business Management Customer Solutions Design Group Problem Solving Software Solutions

What you'll do

  • Own and manage the day-to-day operational stability of assigned applications.
  • Lead incident response for production issues, including major incident management.
  • Ensure robust monitoring and observability practices are implemented and improved.
  • Drive root cause analysis and remediation plans for recurring or severe incidents.
  • Coordinate with engineering teams and vendors to execute release activities effectively.

What we're looking for

  • Proven experience in production application support within a 24x7 enterprise environment.
  • Strong incident management and problem-solving skills for critical issues.
  • Working knowledge of ITSM tools, access management, security controls, and change/release processes.
  • Experience coordinating with technical teams, risk partners, and leadership on operational improvements.
  • Familiarity with SRC operating models or global production support organizations preferred.

Market check

Salary context

This listing doesn't show a salary. Similar roles on FindRole typically pay $141,300–$214,950.

Peer median band

$141,300–$214,950

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$149,950–$202,300

Middle half of comparable postings.

Based on 240 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About PNC

PNC is one of the largest diversified financial services institutions in the U.S., based in Pittsburgh, PA, it provides retail banking, corporate banking, and asset management.

PNC currently has 180 open roles on FindRole.

Listed pay typically runs $74,750–$171,925 across 62 roles with salary data.

Most-posted roles

View all roles at PNC

More like this

Similar roles

Software Engineering Mgr

PNC

Dallas Innovation Center - Luna Rd (Tx270), US 9 days ago
ServiceNow Kubernetes Docker CI/CD Python Java PostgreSQL AWS Azure Git Jenkins Terraform Prometheus Grafana Ansible DevOps ITSM Access management Security controls Change management Release management

Software Engineering Group Mgr

PNC

Firstside Center Bldg (Pa373), US 14 days ago $100,000–$259,000
Java Linux Windows BigPanda OpenShift Kubernetes Hadoop ETL CI/CD Risk Management Compliance Audit Controls Regulatory Requirements

Software Engineering Mgr

Medtronic

Remote (Usa-Co Lafayette Bldg 1, US) 16 days ago $150,400–$225,600
C++ C# JavaScript Dart Python Agile SCRUM SAFE CI/CD IEC 62304 ISO 14971
Remote

Software Engineering Group Mgr

PNC

Dallas Innovation Center - Luna Rd (Tx270), US 45 days ago
Java Spring Boot Hibernate REST Microservices MySQL ActiveMQ Kafka SQL NoSQL Elasticsearch Redis SAFe React DevOps CI/CD Kubernetes Bitbucket Jenkins IntelliJ Gradle JUnit

Software Engineering Group Mgr

PNC

Two Pnc Plaza (Pa374), US 16 days ago
Java Agile CI/CD Microservices Docker Kubernetes AWS PostgreSQL Terraform Git Jenkins SonarQube Prometheus Grafana