Software Engineering Group Mgr

PNC

Actively hiring

Pittsburgh, PA · Strongsville, OH · Dallas, TX · Phoenix, AZ Posted 14 days ago $100,000–$259,000 / year

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At a glance

AI generated

TL;DR

The Director of the SRC leads a team responsible for enterprise-wide technology operations supporting over 100 critical applications across Java, Linux, and Windows platforms. This role ensures service stability, rapid incident response, and operational excellence in a 24x7 environment by owning incident, change, and problem management, overseeing event management platforms like BigPanda, and coordinating with infrastructure, engineering, vendors, and Line of Business teams to minimize customer impact. The ideal candidate has experience with ETL frameworks, Hadoop ecosystems, OpenShift/Kubernetes, and cloud-native environments, along with strong leadership skills and the ability to troubleshoot complex issues in high-pressure situations. They should also have a track record of improving stability metrics, operational efficiency, and customer experience outcomes while adhering to risk management and regulatory requirements.

Skills

Java Linux Windows BigPanda OpenShift Kubernetes Hadoop ETL CI/CD Risk Management Compliance Audit Controls Regulatory Requirements

What you'll do

Lead incident management and ensure rapid response to critical issues in a 24x7 environment.
Oversee change management processes to maintain high service availability and minimal customer impact.
Drive problem resolution for complex, cross-system issues affecting mission-critical applications.
Coordinate with infrastructure, engineering, vendors, and LOB teams to enhance operational excellence.
Improve stability metrics and operational efficiency through process improvements and risk mitigation.

What we're looking for

Proven leadership in managing large, distributed teams under high-pressure conditions.
Expertise in troubleshooting and resolving complex technical issues across multiple systems.
Experience leading incident, change, and problem management in a 24x7 operational environment.
Strong understanding of risk management, compliance, audit requirements, and regulatory standards.
Demonstrated ability to enhance stability metrics, operational efficiency, and customer experience outcomes.
Familiarity with cloud-native environments, container platforms (Kubernetes/OpenShift), and big data ecosystems.

Market check

Salary context

This $100,000–$259,000 range sits above 53% of similar postings on FindRole.

Peer median band

$141,900–$220,000

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$154,075–$214,500

Middle half of comparable postings.

Based on 240 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About PNC

PNC is one of the largest diversified financial services institutions in the U.S., based in Pittsburgh, PA, it provides retail banking, corporate banking, and asset management.

PNC currently has 180 open roles on FindRole.

Listed pay typically runs $74,750–$171,925 across 62 roles with salary data.

Most-posted roles

View all roles at PNC

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