Software Engineer, Customer Feedback

What you'll do

• Build and extend applications for managing participants, content, permissions, and configuration data.
• Design data processing flows to move user feedback through its entire lifecycle.
• Contribute to feedback reading, reporting, and analysis systems.
• Integrate ML-powered features and asynchronous processing into existing feedback systems.
• Develop and maintain full-stack components across application, API, and database layers.
• Model relational data using SQL to support a large and evolving configuration schema.
• Build and maintain internal admin tools for the Beta Software Program.

What we're looking for

• 3-5+ years of industry experience in software development.
• Technical/Engineering BS or equivalent industry experience.
• Solid, hands-on coding fundamentals across at least one backend and one client/frontend stack.
• Openness to working in Swift and Ruby specifically.
• Strong SQL and relational data modeling skills.
• Comfortable and adaptable in a fast-paced and informal environment.
• Experience using Claude or other agentic coding tools to prototype, implement, and test (preferred).
• Excellent collaborative skills, with strong written and verbal communication (preferred).