Vice President, Site Reliability Engineering

What you'll do

• Establish service level objectives (SLOs), indicators (SLIs), and error budgets with engineering leadership.
• Architect highly available, fault-tolerant, and self-healing systems using patterns like circuit breakers and rate limiting.
• Build automation, tooling, and self-service capabilities to reduce manual operational toil.
• Improve production readiness through load testing, performance tuning, and capacity forecasting.
• Lead responses to complex multi-system incidents and facilitate blameless post-mortems to identify root causes.
• Design sustainable on-call models with clear escalation paths and balanced pager responsibilities.
• Develop clean, maintainable code for infrastructure automation using IaC frameworks like Terraform or Ansible.
• Manage observability stacks including distributed tracing, logging, and metrics across cloud-native architectures.

What we're looking for

• Bachelor's degree in Computer Science, System Engineering, or a related technical field involving programming.
• 7 to 10 years of experience.
• Proficiency in at least one major programming language such as Java, Python, or Node.js.
• Hands-on experience with Infrastructure as Code frameworks like Terraform, Ansible, or CloudFormation.
• Deep understanding of containerization and orchestration technologies including Docker and Kubernetes.
• Advanced experience building and operating resilient cloud-native architectures on AWS, GCP, or Azure.
• Proficiency with observability stacks including distributed tracing, logging, and metrics tools.
• Knowledge of networking protocols, load balancing, and Linux environment development.