Site Reliability Engineer, Infrastructure Platforms

What you'll do

• Maintain the reliability, scalability, and efficiency of user-facing services and production systems.
• Build automation and tooling to replace manual work with infrastructure-as-code workflows.
• Operate and troubleshoot production systems on Kubernetes, including deployments and scaling.
• Write and maintain infrastructure as code using CI/CD and GitOps methodologies.
• Participate in on-call rotations, triage alerts, and improve existing runbooks.
• Contribute to the observability stack using metrics, logs, and SLOs to detect issues early.
• Lead incident response and conduct post-incident reviews to improve automation and processes.
• Document architecture decisions and runbooks to establish repeatable practices.

What we're looking for

• This position is open to candidates based in the United States and Canada only.
• Experience keeping production systems reliable by combining an operations mindset with real software engineering practice.
• Experience building net-new infrastructure tooling and automation, such as Terraform modules or Kubernetes operators.
• Ability to read, debug, and reason about code, specifically in Go or Ruby.
• Experience with infrastructure as code and the Kubernetes ecosystem at a depth appropriate to the candidate's level.
• Hands-on experience with at least one major cloud provider, specifically GCP or AWS.
• Familiarity with observability practices, including metrics, logging, alerting, and SLOs or SLIs.
• Strong written communication skills and the ability to operate as a manager-of-one in an async, distributed environment.