Site Reliability Engineer, Edge Devices

What you'll do

• Build systems to monitor Sentry tower fleet health including dashboards, alerts, and telemetry.
• Remotely diagnose issues across compute, software services, firmware, sensors, cameras, and connectivity.
• Perform root-cause analysis on incidents and identify recurring failure modes.
• Develop automations and tooling to roll out configuration and software updates across the fleet.
• Plan and execute staged software, firmware, and configuration rollouts.
• Write and maintain runbooks and troubleshooting guides based on incident trends.
• Provide reliability feedback to hardware and software engineering teams.
• Participate in on-call rotations for operational events.

What we're looking for

• 3+ years of experience in SRE, DevOps, systems engineering, or a similar role running production infrastructure.
• Strong Linux skills including systemd, journald/log analysis, SSH-based remote debugging, and shell scripting.
• Solid networking knowledge including TCP/IP, VLANs, DHCP/ARP, firewalls, and troubleshooting connectivity issues.
• Experience with observability tools such as Datadog, Prometheus, Grafana, or similar.
• Proficiency in Python, Rust, or a similar language for automation and tooling.
• Experience with incident response, root cause analysis, and writing clear postmortems and runbooks.
• Eligible to obtain and hold a U.S. Secret security clearance.
• Experience managing fleets of embedded or edge devices (preferred).