Site Reliability Engineer - Application Support (Director)

Morgan Stanley

Quick summary

Work type
On-site
Location
1 New York Plaza
Salary
$120,000–$165,000 / yr
Posted
2 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $167k
This role $142k
$110k most similar roles pay here $209k

This role pays less than 72% of similar roles. Most pay $142,400–$192,412 — the shaded band above. At the midpoint, this role pays about $142k versus about $167k for comparable roles.

Based on 240 similar postings.

Employer

About Morgan Stanley

Morgan Stanley is a global financial services firm providing investment banking, securities, wealth management, and investment management services to corporations, governments, institutions, and individuals. Industry: Investment Banking & Financial Services

Morgan Stanley currently has 30 open roles on FindRole.

Listed pay typically runs $150,000–$190,000 across 27 roles with salary data.

Most-posted roles

View all roles at Morgan Stanley

At a glance

TL;DR · Site Reliability Engineer - Application Support (Director)

This Director-level Lead Software Production Management & Reliability Engineering role at Morgan Stanley Wealth Management Technology involves overseeing the production environment's operational reliability and performance optimization. The position entails daily support of technology-related outages, collaboration on stability-focused projects, and business impact analysis. Key responsibilities include proactive issue resolution, policy development for application standards, and ensuring adherence to change management guidelines. Candidates should have 5-7 years of enterprise application experience, strong analytical skills, and proficiency in tools like Grafana, Prometheus, Splunk, AWS services, Python, Java, and database engineering. The role requires hands-on scripting, administrative competence, and the ability to mentor team members while maintaining a focus on customer satisfaction and operational excellence within the financial services industry.

What you'll do

  • Proactively detect, troubleshoot, and resolve all issues affecting production applications.
  • Maintain stability of the Production environment through continuous monitoring and corrective actions.
  • Develop and revise policies and procedures for application development standards and Change Implementation Management guidelines.
  • Collaborate with development teams to ensure new systems meet Production standards during various stages of application development.
  • Document troubleshooting steps and produce guidance documentation, standards, and training materials for support-related activities.

What we're looking for

  • Minimum 5–7 years of experience developing or supporting enterprise applications
  • 3–5 years leading a small-to-medium team with similar skill sets
  • Strong analytical skills for problem determination and resolution processes
  • Hands-on scripting experience with Python, Java, and administrative competence in major programming languages
  • Experience with AWS services such as EC2, ECS, S3, Fargate, Aurora, Lambda
  • BS/MS degree preferably in Computer Science or related quantitative discipline
  • Willingness to embrace Agile practices and DevOps/SRE concepts

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