Site Reliability Architect, Cloud & AI

What you'll do

• Design and implement scalable platform architectures on VMware Cloud on AWS for Sitecore and AI workloads.
• Optimize Core Java services and cloud infrastructure to improve application performance and operational stability.
• Develop and enhance CI/CD pipelines with automated testing and security controls for Sitecore services.
• Establish SRE practices including monitoring, observability, incident response, and capacity planning.
• Implement automated recovery and root-cause analysis to ensure high availability of production systems.
• Resolve production issues and implement sustainable fixes for AI and Sitecore engineering teams.
• Identify modernization opportunities to improve platform reliability and healthcare service outcomes.

What we're looking for

• 18–22 years of overall technology experience designing, building, or supporting highly available enterprise platforms.
• Strong experience with VMware Cloud on AWS, including configuration, migration, optimization, and support of critical enterprise workloads.
• Advanced Core Java experience, including application performance optimization, service reliability, and maintainable application design.
• Strong experience developing and managing CI/CD pipelines, particularly for Sitecore or related enterprise applications.
• Practical experience with site reliability and production engineering, including monitoring, observability, resilience, incident management, and automated recovery.
• Experience supporting Sitecore applications and enterprise-scale digital platforms.
• Knowledge of AI platform reliability and production AI workloads.
• Understanding of Medicare and Medicaid claims processing or broader healthcare payer/claims environments (preferred).
• VMware Certified Professional certification (preferred).
• AWS Certified Solutions Architect or recognized Java/DevOps/CI/CD certification (preferred).