Shift Lead - Halethorpe
Quick summary
- Work type
- On-site
- Location
- Baltimore, MD
- Posted
- 1 day ago
- Nearby
- 99+ roles within 25 mi
Market check
Salary context
How this pay compares to similar roles
Similar $191k
$140k
most similar roles pay here
$234k
This listing doesn't post a salary. Most similar roles pay $165,000–$216,300.
Based on 238 similar postings.
Employer
About DoorDash, Inc
DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.
DoorDash, Inc currently has 238 open roles on FindRole.
Listed pay typically runs $131,600–$193,500 across 156 roles with salary data.
Most-posted roles
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At a glance
TL;DR · Shift Lead - Halethorpe
We are seeking a Shift Lead to join our dynamic team in Baltimore, MD. This role involves overseeing daily operations and ensuring exceptional customer service for DoorDash’s delivery services. As a Shift Lead, you will manage a team of Dashers, coordinate deliveries, handle customer inquiries, and resolve issues promptly. The ideal candidate should have experience in retail or hospitality management, strong communication skills, and the ability to work flexible hours including evenings and weekends. Familiarity with CRM systems and data analytics tools is beneficial for tracking performance metrics and improving operational efficiency. This position plays a crucial role in enhancing customer satisfaction and driving business growth within a fast-paced environment.
Skills
What you'll do
- Manage daily operations and ensure smooth shift execution.
- Supervise staff to maintain high service standards and efficiency.
- Address customer concerns and resolve issues promptly on the floor.
- Schedule employees according to business needs and labor laws.
- Monitor inventory levels and place orders for supplies as needed.
What we're looking for
- Must have previous leadership or supervisory experience in a fast-paced environment.
- Requires strong communication and interpersonal skills for team management.
- Experience in customer service and problem-solving is essential.
- Ability to work flexible shifts, including weekends and holidays.
- Proficient in using technology and software for task management and reporting.
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