ServiceNow - Application Consultant

IBM

Remote

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Work type
Remote
Location
Remote
Posted
58 days ago

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Similar $168k
$110k most similar roles pay here $214k

This listing doesn't post a salary. Most similar roles pay $135,000–$201,500.

Based on 239 similar postings.

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About IBM

IBM is a US-based global technology company providing hybrid cloud, AI, consulting, enterprise software, and IT infrastructure products and services.

IBM currently has 743 open roles on FindRole.

Listed pay typically runs $1,000,000–$1,000,000 across 8 roles with salary data.

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TL;DR · ServiceNow - Application Consultant

As an Application Consultant for ServiceNow, you will join a dynamic team as a senior-level professional responsible for designing and delivering scalable ServiceNow solutions that align with business objectives. Your day-to-day responsibilities include leading strategy development, conducting workshops to gather requirements, configuring applications like ITSM and HRSD, and providing technical guidance on platform capabilities and integrations. You will collaborate closely with clients and internal stakeholders to ensure successful implementation from planning through post-go-live support. This role requires strong knowledge of ServiceNow modules, ITIL processes, and web technologies such as XML, HTML, and REST APIs, along with experience in client-facing consulting and cost-benefit analysis.

What you'll do

  • Lead development of ServiceNow strategies aligned with business goals.
  • Contribute to solution design, including effort estimation and cost-benefit analysis.
  • Gather client requirements and translate them into technical solutions.
  • Configure and customize ServiceNow applications following best practices.
  • Provide technical guidance on platform capabilities and integrations.
  • Support full delivery lifecycle from testing to post-go-live support.

What we're looking for

  • 3+ years of hands-on experience with the ServiceNow platform.
  • Strong knowledge of ITSM, ITOM, HRSD, and CSM modules in ServiceNow.
  • Solid understanding of ITIL processes and service management frameworks.
  • Technical proficiency with web technologies (XML, HTML, Web Services).
  • Certified ServiceNow System Administrator and Implementation Specialist.
  • Excellent problem-solving and communication skills for multiple priorities.
  • Familiarity with ServiceNow scripting and integrations including JavaScript.

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