ServiceNow - Application Consultant

IBM

Remote

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Work type
Remote
Location
Remote
Posted
58 days ago

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Similar $168k
$110k most similar roles pay here $214k

This listing doesn't post a salary. Most similar roles pay $135,000–$201,500.

Based on 239 similar postings.

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About IBM

IBM is a US-based global technology company providing hybrid cloud, AI, consulting, enterprise software, and IT infrastructure products and services.

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Listed pay typically runs $1,000,000–$1,000,000 across 8 roles with salary data.

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At a glance

TL;DR · ServiceNow - Application Consultant

As an Application Consultant for ServiceNow, you will join a dynamic team as a senior-level professional, responsible for designing and delivering scalable ServiceNow solutions that align with business objectives. Your day-to-day tasks include leading strategy development, conducting workshops to gather requirements, configuring applications such as ITSM, HRSD, and CSM, and providing technical guidance on platform capabilities. You will collaborate closely with clients and internal stakeholders to ensure successful implementation from planning through deployment and post-go-live support. This role requires expertise in ServiceNow modules, ITIL processes, and web technologies like XML, HTML, and REST/SOAP APIs, as well as strong problem-solving and communication skills. The position involves working on large-scale projects that demand a deep understanding of service management frameworks and the ability to manage multiple priorities effectively.

What you'll do

  • Lead development of ServiceNow strategies aligned with business goals.
  • Contribute to solution design by estimating efforts and costs accurately.
  • Gather client requirements and translate them into technical solutions.
  • Configure and customize ServiceNow applications following best practices.
  • Provide technical guidance on platform capabilities and ecosystem integration.
  • Support full delivery lifecycle, including testing, deployment, and training.

What we're looking for

  • 3+ years of hands-on experience with the ServiceNow platform.
  • Strong knowledge of ITSM, ITOM, HRSD, and CSM modules in ServiceNow.
  • Solid understanding of ITIL processes and service management frameworks.
  • Technical proficiency with web technologies (XML, HTML, Web Services).
  • Experience as a ServiceNow Certified System Administrator or Implementation Specialist.
  • Excellent problem-solving, analytical, interpersonal, and communication skills.

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