Service Desk Administrator

Anduril Industries

Quick summary

Work type
On-site
Location
McHenry, MS
Salary
$60,000–$78,000 / yr
Posted
2 days ago

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $151k
This role $69k
$46k most similar roles pay here $193k

This role pays less than 99% of similar roles. Most pay $126,562–$175,000 — the shaded band above. At the midpoint, this role pays about $69k versus about $151k for comparable roles.

Based on 240 similar postings.

Employer

About Anduril Industries

Anduril Industries is a defense technology company that builds advanced hardware and software systems for national security, including autonomous drones, surveillance systems, and the Lattice AI command platform.

Anduril Industries currently has 1993 open roles on FindRole.

Listed pay typically runs $146,000–$194,000 across 1806 roles with salary data.

Most-posted roles

View all roles at Anduril Industries

At a glance

TL;DR · Service Desk Administrator

Join Anduril as a Service Desk Administrator, supporting critical day-to-day operations within the IT team. You will provide on-site and remote technical support for software and hardware, manage tickets in Jira Service Management, and ensure that Windows, Linux, and Apple computers are configured with the latest updates and security measures. Additionally, you’ll maintain inventory and asset management records, assist with license administration, and participate in a weekly on-call rotation. Ideal candidates have at least 3 years of experience in service desk roles, excellent knowledge of PC and Apple hardware, and familiarity with endpoint management tools like SCCM or Jamf. Experience with Jira Service Desk, Zoom, and Okta is preferred.

What you'll do

  • Provide on-site and remote technical support for software and hardware.
  • Configure Windows, Linux, and Apple computers with the latest software updates.
  • Maintain Anduril’s inventory and asset management program for endpoint hardware.
  • Escalate persistent problems to team leads and engineering teams for resolution.
  • Participate in a weekly on-call rotation to handle urgent issues.

What we're looking for

  • At least 3 years of experience in a service desk technical role.
  • Excellent knowledge of PC and Apple hardware, including software configuration.
  • Experience with ticketing systems and managing a ticket queue.
  • Must participate in weekly on-call rotations and be detail-oriented.
  • TS clearance required; ability to travel if necessary.
  • Inventory and asset management skills for endpoint hardware.

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