Senior Software Engineer, Care Automation

Toast, Inc.

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$159,000–$254,000 / yr
Posted
10 days ago
Freshness
Confirmed live yesterday
Closes
Dec 8, 2026

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $187k
This role $206k
$124k most similar roles pay here $268k

This role pays more than 69% of similar roles. Most pay $157,525–$216,000 — the shaded band above. At the midpoint, this role pays about $206k versus about $187k for comparable roles.

Based on 240 similar postings.

Employer

About Toast, Inc.

Toast is a cloud-based restaurant management platform providing point-of-sale, payment processing, and operations software for the food service industry.

Toast, Inc. currently has 29 open roles on FindRole.

Listed pay typically runs $190,000–$304,000 across 29 roles with salary data.

Most-posted roles

View all roles at Toast, Inc.

At a glance

TL;DR · Senior Software Engineer, Care Automation

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Senior Software Engineer, Care Automation joins the Care Automation team to build systems and automations that power how Customer Care Agents resolve issues. You will design, build, and own backend services and APIs while maintaining integrations across a complex ecosystem including Salesforce, billing middleware, document management, and iPaaS platforms. The role involves developing AI-enabled case management workflows and collaborating with cross-functional teams to translate business processes into reliable automation. To succeed, you must be proficient in Java or Kotlin, possess experience with microservices and event-driven architectures, and have a strong understanding of data modeling and API lifecycle management. You will also utilize advanced tools like LLMs and potentially work with React and GraphQL to solve technical challenges related to internal service connectivity and automated workflow reliability for the customer support infrastructure.

What does a Software Engineer earn in Remote?

Median $204500 from 415 postings across 57 companies.

See salary data

Skills

Java Kotlin Salesforce LLMs Workato GraphQL React Microservices Event-driven Architecture API Data Modeling iPaaS

What you'll do

  • Design, build, and own backend services and APIs for Customer Care Agent workflows.
  • Build and maintain integrations across Salesforce, billing systems, and document management platforms.
  • Develop automated workflows using iPaaS platforms and other integration tools.
  • Write automated tests and perform code reviews to ensure system reliability.
  • Monitor feature rollouts and respond to incidents based on performance data.
  • Translate complex business processes into reliable, maintainable backend automations.
  • Utilize AI tools to enhance development velocity and improve engineering workflows.

What we're looking for

  • 5+ years of experience delivering production backend systems at scale.
  • Proficiency in Java, Kotlin, or another object-oriented language.
  • Familiarity with API lifecycle management, including versioning, documentation, and deprecation.
  • Strong understanding of query languages, data modeling, and data distribution.
  • Experience working with microservices and event-driven architectures.
  • Bachelor's degree in Computer Science or a related field, or equivalent practical experience.
  • Experience building with LLMs in production environments is preferred.
  • Familiarity with Workato, Salesforce, React, or GraphQL is preferred.

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