Senior Principal Software Engineer, ServiceNow Process Architect

Dell Technologies

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Round Rock, TX
Salary
$147,200–$202,400 / yr
Posted
6 days ago
Freshness
Confirmed live yesterday
Closes
Oct 23, 2026

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $196k
This role $175k
$131k most similar roles pay here $257k

This role pays less than 69% of similar roles. Most pay $169,550–$222,000 — the shaded band above. At the midpoint, this role pays about $175k versus about $196k for comparable roles.

Based on 240 similar postings.

Employer

About Dell Technologies

Dell Technologies is a US-based technology company that designs and sells PCs, servers, storage and networking hardware, along with related software and IT services. Its product lines include the XPS, Latitude and Alienware PCs and the PowerEdge server and PowerStore storage families.

Dell Technologies currently has 76 open roles on FindRole.

Listed pay typically runs $174,000–$235,000 across 73 roles with salary data.

Most-posted roles

View all roles at Dell Technologies

At a glance

TL;DR · Senior Principal Software Engineer, ServiceNow Process Architect

Senior Principal Software Engineer (ServiceNow Process Architect) joins the Software Engineer-IT team to ensure ServiceNow serves as the enterprise system of record for technology assets, software, SaaS products, and business applications. This role involves designing, governing, and evolving the enterprise information model while establishing trusted registries for operations, architecture, governance, security, and digital product management. The individual will manage CMDB and CSDM standards, define metadata standards, and oversee data quality across various lifecycle stages. Key responsibilities include managing integrations across Discovery, Service Graph, ITAM, SAM, Cloud, ERP, HR, Security, Identity, Procurement, and DevOps platforms. Required expertise includes ServiceNow architecture, IRE, and CMDB Health, alongside deep knowledge of IT Asset Management and Software Asset Management. The role focuses on solving complex data consistency and semantic alignment issues within a large-scale enterprise information architecture.

What does a Software Engineer earn in Texas?

Median $178175 from 153 postings across 39 companies.

See salary data

What you'll do

  • Own and evolve the enterprise information model within ServiceNow across multiple data domains.
  • Lead governance of enterprise asset and software registries, including taxonomy and metadata standards.
  • Establish and maintain CMDB and CSDM standards for service modeling and CI relationships.
  • Manage data quality and lifecycle governance to ensure overall CMDB health.
  • Define and govern integrations across various platforms to ensure consistent data integrity.
  • Drive enterprise data governance through standardized reporting semantics and information architecture.

What we're looking for

  • 12+ years of experience in overall IT.
  • 8+ years of experience focused on ServiceNow CMDB, CSDM, ITAM, SAM, Discovery, Service Mapping, or enterprise information architecture.
  • Deep expertise in CSDM, CMDB, Service Graph, IRE, and CMDB Health with a strong understanding of ServiceNow data governance.
  • Proven experience designing enterprise information models across assets, software, applications, services, and technology products.
  • Strong knowledge of IT Asset Management (ITAM) and Software Asset Management (SAM) data models and best practices.
  • Experience integrating enterprise systems with ServiceNow while ensuring data consistency and semantic alignment.
  • Bachelor's degree in Information Systems, Computer Science, Engineering, or related discipline, or equivalent practical experience (preferred).
  • Experience with ServiceNow architecture, asset/service management, AI-assisted development, and relevant certifications (preferred).

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