Senior Manager, Technology Operations - Global Marketplace Risk - Policy & Decisioning Strategy

Walmart

Actively hiring Verified listing
Bentonville, AR · Sunnyvale, CA Posted 10 days ago $90,000$180,000 / year

At a glance

AI generated

TL;DR

The Senior Manager of Global Marketplace Risk – Policy & Decisioning Strategy will lead the development and execution of risk decisioning frameworks for Walmart Marketplace, balancing growth with customer trust. This role involves defining scalable onboarding policies and strategies, collaborating closely with Product, Engineering, Data Science, Operations, and Analytics teams to enhance decision accuracy and automation. Key responsibilities include driving data-driven decision making, optimizing rule and model performance, establishing feedback loops, and ensuring operational excellence through governance processes. The ideal candidate possesses deep analytical skills, systems thinking, and experience in marketplace risk management, fraud prevention, and trust & safety domains. Proficiency in Python, SQL, and machine learning frameworks is preferred, along with a strong understanding of eCommerce marketplaces and compliance requirements.

Skills

Data-Driven Decision Making Risk Policy & Decisioning Strategy Cross-Functional Leadership Systems Thinking Operational Excellence Product & Platform Strategy Audit & Feedback Loop Development Decision Automation Rule & Model Performance Optimization Onboarding & Identity Risk Strategy Marketplace Trust Management Fraud Prevention KPI Design Executive Communication

What you'll do

  • Define and lead onboarding risk and policy decisioning strategy to balance marketplace growth with trust.
  • Develop strategic frameworks for automated, efficient, and integrity-focused onboarding decisions.
  • Drive data strategies and partner with teams to improve model performance and automation in onboarding.
  • Lead the development of audit and feedback programs to enhance policy effectiveness and decision consistency.
  • Communicate strategic recommendations and risk trends to senior leadership effectively.

What we're looking for

  • 8+ years of experience in marketplace risk, trust & safety, fraud/risk operations, onboarding strategy, or related domains.
  • Demonstrated ability to develop risk decisioning strategies at scale.
  • Strong analytical skills with experience using data for business decisions and improvements.
  • Experience partnering cross-functionally with Product, Engineering, Data Science, and Operations teams.
  • Proven leadership in complex initiatives in ambiguous, fast-paced environments.

Market check

Salary context

This $90,000–$180,000 range sits above 11% of similar postings on FindRole.

Peer median band

$153,600$236,500

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$165,000$239,800

Middle half of comparable postings.

Based on 237 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About Walmart

Walmart Inc. is the world''s largest retailer by revenue, operating a chain of hypermarkets, discount department stores, and grocery stores, as well as a growing e-commerce presence through Walmart.com. Industry: General Merchandise & Grocery Retail

Walmart currently has 495 open roles on FindRole.

Listed pay typically runs $117,000–$234,000 across 487 roles with salary data.

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View all roles at Walmart

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