Senior Data Center Technician, IT Support

Microsoft

Quick summary

Work type: On-site
Location: —
Posted: 64 days ago

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Salary context

How this pay compares to similar roles

Similar $175k

$116k most similar roles pay here $220k

This listing doesn't post a salary. Most similar roles pay $139,200–$209,937.

Based on 240 similar postings.

Employer

About Microsoft

Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing

Microsoft currently has 622 open roles on FindRole.

Listed pay typically runs $119,800–$234,700 across 571 roles with salary data.

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At a glance

TL;DR · Senior Data Center Technician, IT Support

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As a Microsoft Senior Data Center IT Support Technician, you will join a dynamic team responsible for maintaining the operational integrity of secure access workstations, laptops, servers, and conference room A/V systems. Your daily tasks include managing inventory, ensuring that all devices are up-to-date with the latest OS and security patches, and performing decommissions and upgrades according to established procedures. You will also identify and escalate errors in deployment standards or network design templates, ensuring compliance with data-bearing device destruction protocols. This role requires a strong foundation in IT support tools such as Microsoft SCCM and MDT, along with proficiency in Windows Server OS management and A/V equipment troubleshooting. Experience in data center operations and physical requirements like prolonged standing are essential for this high-impact position within the fast-paced environment of enterprise-scale data centers.

Skills

Windows Linux Microsoft SQL Server Terraform Ansible Powershell VMware Cisco RHEL Ubuntu CI/CD MSPowerShell Git Nutanix Juniper Docker Kubernetes Prometheus Grafana

What you'll do

Manage inventory and ensure spare devices are available at all times.
Install and maintain the latest updates and operating systems on devices.
Identify and escalate errors in deployment standards or network design templates.
Perform decommissions, simple changes, and refreshes of infrastructure equipment independently.
Verify compliance with standards for data-bearing device destruction processes.

What we're looking for

Provide IT support for secure access workstations, laptops, servers, and conference room A/V systems.
Maintain inventory of spare devices and ensure all devices have the latest updates and operating systems installed.
Identify errors in deployment standards or NDTs and escalate issues to relevant teams for correction.
Perform decommissions, changes, and refreshes of infrastructure cabling, network, storage, and server equipment independently.
Ensure compliance with standards and procedures for data-bearing device destruction.

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