As a Senior Data Center Support Services Technician at a leading technology company in Ashburn, VA, you will join a dedicated team responsible for maintaining high standards of data center operations. Your role involves identifying opportunities to upgrade server components, validating network cabling and connectivity, and mentoring less experienced technicians on best practices and troubleshooting techniques. You will monitor ticketing systems, implement technical solutions within SLAs, and ensure adherence to SOPs and MOPs for Data Center Change Control processes. The position requires strong skills in networking, hardware maintenance, and collaboration with both technical and non-technical teams to resolve issues related to resiliency, reliability, and availability. Preferred qualifications include a solid background in data center operations, excellent communication skills, and the ability to work effectively in a 24/7 environment.