Senior Cybersecurity Services Specialist

RTX

Quick summary

Work type
On-site
Location
Tucson, AZPlano, TXRichardson, TXTewksbury, MA
Salary
$86,800–$165,200 / yr
Posted
5 days ago
Nearby
13 roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $166k
This role $126k
$73k most similar roles pay here $218k

This role pays less than 85% of similar roles. Most pay $137,100–$194,250 — the shaded band above. At the midpoint, this role pays about $126k versus about $166k for comparable roles.

Based on 239 similar postings.

Employer

About RTX

RTX (formerly Raytheon Technologies) is a global aerospace and defense company providing advanced systems and services for commercial, military, and government customers in avionics, missiles, propulsion, and cybersecurity. Industry: Aerospace & Defense

RTX currently has 13 open roles on FindRole.

Listed pay typically runs $86,800–$165,200 across 13 roles with salary data.

Most-posted roles

View all roles at RTX

At a glance

TL;DR · Senior Cybersecurity Services Specialist

Role Posting Log in to save

As a Senior Cybersecurity Services Specialist at Raytheon Technologies in Tewksbury, Massachusetts, you will serve as the central point of contact for cybersecurity service requests, managing intake through JSM and other pathways while providing Tier 1 support by directing users to appropriate resources. Your daily tasks include document fixes, content updates, and ensuring operational consistency across repositories and user-facing channels. You will work with service owners, communications leads, and project managers to improve service visibility and reduce confusion, requiring strong coordination skills and sound judgment. The role demands proficiency in cybersecurity tools like Jira Service Management, SharePoint, and Confluence, as well as familiarity with RMF, DCSA, NISPOM, and other compliance standards. This position is crucial for maintaining the accuracy and accessibility of cybersecurity documentation and ensuring that users can find current information to meet their needs effectively.

Skills

Jira Service Management SharePoint Microsoft Teams ServiceNow Confluence Risk Management Framework (RMF) Joint SAP Implementation Guide (JSIG) Splunk Forcepoint Ivanti Tenable ACAS HBSS

What you'll do

  • Serve as central intake point for cybersecurity service requests and issues.
  • Classify, prioritize, and route incoming requests through approved channels.
  • Provide Tier 1 support by directing users to appropriate cybersecurity resources.
  • Perform quick-turn activities like document fixes and content updates.
  • Escalate incomplete or unclear requests to the appropriate service owner.
  • Maintain and improve service desk and catalog content for operational consistency.

What we're looking for

  • At least 5 years of relevant cybersecurity or IT experience.
  • Current IAM Level I certification (Security+ or equivalent).
  • Experience in maintaining and updating user-facing documentation.
  • Knowledge of compliance-based auditing using RMF, DAAPM, JSIG, NISPOM, FAA, PCI, ISO 9001, HIPAA.
  • Strong organizational skills with attention to detail and sound judgment.
  • Familiarity with cybersecurity service delivery and operational support frameworks.
  • Experience supporting Assessment & Authorization or RMF lifecycle activities.

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