Senior Business Program Manager

Microsoft

Quick summary

Work type: On-site
Location: Redmond, WA
Salary: $116,900–$203,600 / yr
Posted: 5 days ago
Closes: Dec 19, 2026
Nearby: 99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $180k

This role $160k

$105k most similar roles pay here $232k

This role pays less than 78% of similar roles. Most pay $164,650–$195,212 — the shaded band above. At the midpoint, this role pays about $160k versus about $180k for comparable roles.

Based on 240 similar postings.

Employer

About Microsoft

Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing

Microsoft currently has 622 open roles on FindRole.

Listed pay typically runs $119,800–$234,700 across 559 roles with salary data.

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View all roles at Microsoft

At a glance

TL;DR · Senior Business Program Manager

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As a Senior Business Program Manager on Microsoft’s Operations Service Center (OSC) team, you will lead a transformative initiative to modernize global investment operations support by driving continuous improvement and automation through AI integration. Your daily tasks include designing a unified global operating model for 24x5 service delivery, establishing governance frameworks, and implementing pre-payment validation processes to mitigate improper payments. You’ll work with finance, engineering, compliance, and regional teams to ensure seamless execution and compliance across Microsoft’s expansive operations. This role requires expertise in program management, financial operations, and controls, along with experience in data-driven decision-making and cross-functional leadership. The successful candidate will have a background in process innovation and automation, ideally with a Master's degree or equivalent experience, and the ability to navigate complex organizational dynamics while ensuring regulatory compliance.

Skills

AI/ML Lean/Six Sigma KPIs Data Analytics Compliance Frameworks Risk Management Critical Judgement Cross-functional Collaboration Process Automation Global Operating Model Vendor Management Continuous Improvement Document Recognition Anomaly Detection Quality Assurance Business Intelligence Microsoft Products Financial Operations Program Governance Pre-payment Validation Proof-of-Execution Audit Standards

What you'll do

Drive a multi-year continuous improvement and automation roadmap for manual processes.
Design and implement a global operating model with 24x5 follow-the-sun coverage.
Establish program governance and align stakeholders across finance, engineering, compliance.
Set up pre-payment proof-of-execution validation to mitigate improper-payment risk.
Develop KPIs and track performance for service delivery and process efficiency.

What we're looking for

6+ years of experience in program management, process management, or process improvement.
Bachelor's Degree in Business, Operations, Finance, or related field.
Proven ability to lead multi-year transformation roadmaps involving automation and AI integration.
Experience designing and implementing robust processes for operational excellence.
Strong understanding of controls and compliance frameworks, including risk management.
Ability to establish global program governance and align stakeholders across functions.
Demonstrated skill in driving continuous improvement and Lean/Six Sigma practices.

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