This role pays less than
94%
of similar roles. Most pay
$176,450–$246,150
— the shaded band above.
At the midpoint, this role pays about
$119k
versus about
$211k
for comparable roles.
Based on 239 similar postings.
Employer
About Capital One Financial
Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking
Capital One Financial currently has
597 open roles
on FindRole.
Listed pay typically runs
$197,300–$225,100
across 593 roles with salary data.
As a Senior Associate in the Customer Assist team, you will play a pivotal role in transforming the current text-based chat experience into a multimodal platform capable of handling voice, image, and document interactions. Your primary responsibilities include defining product requirements and technical specifications for AI-Ready Tools that enable seamless customer service automation. You will work closely with cross-functional teams to develop scalable solutions and streamline tool creation processes, ensuring efficient delivery and continuous improvement. The role demands expertise in human-centered design, business acumen, and technology leadership, leveraging tools like JIRA, Confluence, and Python for agile product development. This position is crucial for addressing the needs of over 50 million customers as Customer Assist scales to become a leading digital transformation initiative.
San Diego, California49 days ago
$205,500–$278,000
AI
ML
LLM
Conversational AI
Voice Platforms
SaaS
Product Management
Data Science
Experimentation
Cohort Analysis
Kubernetes
Docker
CI/CD
Python
PostgreSQL
San Diego, California43 days ago
$205,500–$278,000
AI
ML
LLM
Conversational AI
Voice Platforms
SaaS
Product Management
Data Science
Experimentation
Cohort Analysis
Kubernetes
Docker
CI/CD
Python
PostgreSQL