Senior Applied Machine Learning Engineer

Shopify

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Remote

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Remote
Location
Remote
Posted
1 day ago
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Confirmed live today

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About Shopify

Shopify is a leading global commerce platform that enables businesses of all sizes to start, grow, and manage their retail operations online and in-person. It provides tools for storefronts, payments, shipping, and marketing to millions of merchants worldwide.

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TL;DR · Senior Applied Machine Learning Engineer

The Senior Applied Machine Learning Engineer joins the SimGym team to develop an AI-powered store testing system that simulates buyer behavior using browser automation and LLM/VLM agents. You will lead high-impact projects involving multimodal browsing agents, teacher-model distillation, learned buyer personas, and SFT post-training. Day-to-day responsibilities include developing, fine-tuning, and deploying LLM/VLM-based systems, building scalable ML components, and designing data pipelines to improve human-vs-agent alignment. You will utilize Python, shell scripting, vector databases, BigQuery, and distributed ML environments for GPU optimization. The role focuses on solving the technical challenge of creating trustworthy, merchant-facing theme insights by simulating realistic shopper experiences and analyzing storefront data to improve personalization and behavioral fidelity within a simulated e-commerce environment.

What you'll do

  • Develop, fine-tune, and deploy LLM and VLM-based systems for browser automation and buyer simulation.
  • Move model improvements from experimental stages to production-ready systems like VLM teacher distillation and SFT rollouts.
  • Design and build scalable ML components, data pipelines, and model-serving paths.
  • Improve human-vs-agent alignment through rigorous offline and online evaluation practices.
  • Contribute to golden datasets, trace replay systems, and benchmark infrastructure.
  • Use large-scale behavioral and storefront data to improve personalization and merchant-facing recommendations.
  • Diagnose complex model, data, and system failures with high attention to detail.
  • Make practical technical tradeoffs across models, infrastructure, evaluation tooling, and data systems.

What we're looking for

  • Strong applied ML engineering experience delivering production systems through ambiguous technical problems.
  • Hands-on experience with LLM, VLM, or agent systems, including SFT, distillation, evaluation, and model serving.
  • End-to-end experience training, evaluating, testing, deploying, and operating ML products at meaningful scale.
  • Strong experimentation and evaluation instincts for designing metrics and diagnosing alignment failures.
  • Experience building production ML data pipelines with large-scale behavioral, event, or product data.
  • Proficiency with Python, shell scripting, orchestration tools, vector databases, and BigQuery/BigTable or equivalent systems.
  • Experience with parallel or distributed ML environments, including GPU optimization and large-scale training/inference workflows.
  • Strong software engineering fundamentals including code quality, operational awareness, and maintainability.
  • Experience with browser automation, AI agents, or simulated user behavior (preferred).
  • Background in e-commerce, search, recommendations, personalization, or buyer behavior modeling (preferred).
  • Experience with sequence/behavior representation learning, vLLM/GPU serving, or Spark/GCS/Hugging Face-style data workflows (preferred).
  • Prior experience translating research prototypes into reliable, production user-facing systems (preferred).

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