Senior AI/ML Engineer - SMTS

Salesforce

Remote Actively hiring
Remote, USA · Redwood City, CA Posted 28 days ago $148,500–$223,900 / year
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At a glance

AI generated

TL;DR

As a Senior Member of Technical Staff in AI at Salesforce, you will join the Agentic AI team to develop and deliver highly scalable Agentic AI services such as Agents, Copilots, Chatbots, and RAG solutions. You will lead design strategies for data services that empower enterprises, analyze technical feasibility, and communicate with cross-functional teams including Data Scientists, Software Engineers, Machine Learning engineers, UX experts, and product managers to build upon CLAIRE Agentic Data Management. The role requires expertise in Model Architectures, AI Systems, distributed systems, cloud-native technologies like Kubernetes, Java or Python coding proficiency, and experience with conversation-level testing and custom scorers for agent improvement. You will also design inter-agent protocols and Human-Agent Collaboration frameworks while ensuring an AI Trust Layer to secure enterprise context. This position demands a strong background in building scalable SaaS applications and technical architectures that deliver Agentic Solutions at scale.

Skills

Python Java Kubernetes Docker PostgreSQL Terraform CI/CD Prometheus Grafana GraphQL REST Swagger Git Jenkins Selenium JUnit Mockito Spring Boot Hibernate AWS Azure Google Cloud Redis Elasticsearch Kafka Zookeeper Hadoop Spark TensorFlow PyTorch Scikit-learn NLP Computer Vision Agentic AI CLAIRE

What you'll do

  • Develop, implement, test, and deliver highly scalable Agentic AI services.
  • Lead design, development, and quality strategy for scalable data services.
  • Analyze technical feasibility and provide feedback on complex projects.
  • Troubleshoot complex production issues and work with support teams.
  • Write code and collaborate closely with PMs and UX to meet requirements.
  • Drive long-term design strategies spanning multiple sophisticated projects.

What we're looking for

  • 5+ years of experience in building highly scalable SaaS applications.
  • Deep expertise in AI systems, model architectures, and large-scale production deployments.
  • Proficiency in distributed systems, cloud technologies, multithreading, and event-driven architecture.
  • Strong context engineering skills for high-quality Agentic Experience solutions.
  • Demonstrated ability to drive collaboration across technical and business teams.
  • Excellent interpersonal and communication skills with a focus on clear technical reporting.
  • Coding proficiency in Java or Python, focusing on building scalable AI services.

Market check

Salary context

This $148,500–$223,900 range sits above 27% of similar postings on FindRole.

Peer median band

$170,000–$260,000

Median floor and ceiling across peers.

Typical midpoint (25–75%)

$183,668–$246,150

Middle half of comparable postings.

Based on 240 comparable postings.

* 240 is the maximum number of comparable postings sampled.

Employer

About Salesforce

Salesforce is the world''s leading customer relationship management (CRM) platform, offering cloud-based software for sales, service, marketing, analytics, and application development. Industry: Enterprise Software & Cloud Computing

Salesforce currently has 66 open roles on FindRole.

Listed pay typically runs $148,500–$260,100 across 59 roles with salary data.

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