Senior AI Ops Engineer, Infrastructure

USAA

Confirmed live today High trust
Closes in 5 days

Quick summary

Work type
On-site
Location
San Antonio, TX
Salary
$114,080–$218,030 / yr
Employment
Full-time
Posted
2 days ago
Freshness
Confirmed live today
Closes
Nov 5, 2026 (soon)

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $181k
This role $166k
$102k $231k
below market most similar roles pay here above market

This role pays less than 55% of similar roles. Most pay $144,350–$217,462 — the blue band above. At the midpoint, this role pays about $166k versus about $181k for comparable roles.

Based on 240 similar postings.

Employer

About USAA

USAA (United Services Automobile Association) is a San Antonio-based Fortune 500 financial services company founded in 1922, dedicated to providing insurance, banking, and investment solutions exclusively to U.S. military members, veterans, and their families.

USAA currently has 73 open roles on FindRole.

Listed pay typically runs $114,080–$218,030 across 44 roles with salary data.

Most-posted roles

View all roles at USAA

At a glance

TL;DR · Senior AI Ops Engineer, Infrastructure

As a Senior AI Ops Engineer - Infrastructure, you will join the Infrastructure AI Ops team to manage AI-enabled operations for compute, network, storage, and cloud platforms. You will build high-throughput ingestion and feature pipelines for infrastructure telemetry, training unsupervised and time-series models like isolation forests, autoencoders, and LSTMs to detect resource anomalies. Your daily work involves designing event correlation logic, building topology graphs from CMDB data, and writing remediation automation using Terraform and Ansible. You must ensure every automated action includes a kill switch and rollback path within a regulated financial environment. Required skills include Python, Go, TensorFlow, PyTorch, and scikit-learn. You will solve the problem of reducing alert volume and automating infrastructure responses like auto-scaling and node replacement while maintaining strict audit standards.

What you'll do

  • Build and operate high-throughput ingestion and feature pipelines for infrastructure telemetry data.
  • Train, validate, and tune unsupervised and time-series models to detect infrastructure anomalies.
  • Build dynamic service and infrastructure topology graphs and design event correlation logic.
  • Write, test, and version remediation automation using Terraform or Ansible with tested rollback paths.
  • Instrument and monitor production models and automations while participating in an on-call rotation.
  • Develop model cards and documentation to support model governance and risk assessment.

What we're looking for

  • Bachelor's degree or 4 years of relevant education and/or experience.
  • 5+ years of hands-on infrastructure, platform, or site-reliability engineering experience.
  • Strong programming and scripting ability in Python plus Go or a comparable systems language.
  • Practical experience productionizing ML models for anomaly detection, forecasting, or capacity modeling using TensorFlow, PyTorch, or scikit-learn.
  • Deep experience with infrastructure-as-code and orchestration tools like Terraform, Ansible, or Kubernetes operators.
  • Experience writing operational automation with rollback, compensating actions, and approval-gated execution for infrastructure changes.
  • Ability to debug and reason about live production infrastructure incidents under time pressure in a regulated environment.
  • Experience designing and operationalizing model-driven capacity management or anomaly-detection capabilities (preferred).

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