Salesforce Admin

What you'll do

• Administer, configure, and maintain Salesforce environments including Sales Cloud and Service Cloud.
• Manage user access, roles, profiles, permission sets, sharing rules, and security settings.
• Perform sandbox refreshes, deployments, and environment management activities.
• Create and maintain custom reports, dashboards, report types, and analytics.
• Configure and troubleshoot Flows, validation rules, record types, and Lightning Record Pages.
• Execute data management tasks including imports, exports, cleansing, and bulk updates using Data Loader.
• Troubleshoot and resolve user issues and system-related incidents through case queues.
• Support Salesforce Communities, portals, and third-party integrations like Pardot.

What we're looking for

• Salesforce Certified Administrator certification is required.
• 5+ years of hands-on Salesforce Administration experience is required.
• Strong experience supporting Salesforce Sales Cloud and Service Cloud environments is required.
• Experience managing user access, security models, profiles, permission sets, role hierarchies, and sharing rules is required.
• Expertise in Salesforce Lightning Experience administration and configuration is required.
• Experience creating and maintaining Flows, validation rules, record types, page layouts, and Lightning Record Pages is required.
• Proficiency with Data Loader and bulk data management processes is required.
• Experience building reports, dashboards, and custom report types is required.