As a Product Manager 2 at Nordstrom, you will lead the Customer Access Management (CAM) space, focusing on authentication and loyalty enrollment across digital properties. Your role involves defining and driving a clear product vision that connects short-term goals with long-term identity strategy, while collaborating closely with engineering, design, and business stakeholders to deliver seamless customer experiences. You will develop multi-phase roadmaps, prioritize initiatives based on customer impact and technical feasibility, and manage stakeholder relationships in a complex matrixed organization. Proficiency in data analysis, user story writing, and agile delivery is essential, along with experience in authentication systems and loyalty programs. This role requires strong communication skills to present product strategies to senior leadership and influence decision-making processes.
Define and drive a clear product vision for customer access management.
Develop multi-phase roadmaps prioritizing work based on customer impact and business value.
Write complete user stories and acceptance criteria in partnership with engineering.
Manage complex stakeholder relationships to build alignment across cross-functional teams.
Design experiment frameworks with clear KPIs to validate hypotheses and drive roadmap adjustments.
What we're looking for
At least 3 years of product management experience in authentication or customer identity products
Ability to develop and prioritize multi-phase product roadmaps balancing stakeholder needs and business objectives
Strong skills in framing customer problems using research, data, and behavioral insights
Proficient in writing user stories, acceptance criteria, and measurement plans for agile delivery
Experience managing complex cross-functional stakeholders including engineering, design, and compliance teams
Bachelor’s degree in Computer Science, Engineering, Business, or related field required
Market check
Salary context
This
$121,500–$188,500
range sits above
21%
of similar postings on FindRole.
Peer median band
$162,000–$227,700
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$162,000–$224,000
Middle half of comparable postings.
Based on 239 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About Nordstrom
Nordstrom is a leading American luxury department store chain offering a wide selection of clothing, shoes, accessories, and beauty products through its stores, Nordstrom Rack outlets, and online. Industry: Luxury Department Store Retail
Nordstrom currently has
25 open roles
on FindRole.
Listed pay typically runs
$142,000–$220,500
across 25 roles with salary data.