Product Client Solutions Architect, Executive Director, Infrastructure Platforms

JPMorgan Chase

Quick summary

Work type
On-site
Location
Palo Alto, CA
Salary
$166,250–$260,000 / yr
Posted
4 days ago
Nearby
99+ roles within 25 mi

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $203k
This role $213k
$139k most similar roles pay here $273k

This role pays more than 57% of similar roles. Most pay $170,000–$235,750 — the shaded band above. At the midpoint, this role pays about $213k versus about $203k for comparable roles.

Based on 240 similar postings.

Employer

About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 368 open roles on FindRole.

Listed pay typically runs $152,000–$215,000 across 198 roles with salary data.

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View all roles at JPMorgan Chase

At a glance

TL;DR · Product Client Solutions Architect, Executive Director, Infrastructure Platforms

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As a Client Solutions Architect Director in Infrastructure Platforms at JPMorgan Chase & Co., you will lead a team of technical experts responsible for enhancing client interactions with the firm’s products. Your role involves applying Job-to-Be-Done (JTBD) principles to design solutions that deliver meaningful value throughout the customer journey, from initial engagement to long-term success. You will collaborate closely with UX designers, product managers, and architects to innovate on how products are designed and modified, ensuring they meet complex client needs. Day-to-day responsibilities include leading cross-functional meetings, conducting workshops, and driving rapid prototyping initiatives to solve experience challenges and improve customer outcomes. The ideal candidate has over seven years of experience in a technology field, with expertise in partnering with clients and supporting product teams in delivering complex technical solutions. Proficiency in JTBD principles, strong communication skills, and the ability to work iteratively are essential for this role within JPMorgan Chase’s expansive infrastructure platforms.

Skills

JTBD UX Design Product Management Agile Methodology Cloud Services CI/CD Kubernetes Docker Python PostgreSQL AWS Azure GCP Terraform Prometheus Grafana

What you'll do

  • Own end-to-end customer experience by applying JTBD principles.
  • Design solutions with UX designers, product managers, and architects.
  • Prioritize initiatives based on governance processes for business value.
  • Lead cross-functional meetings to solve customer experience challenges.
  • Drive innovation through iterative prototyping and rapid experimentation.

What we're looking for

  • 7+ years of experience solving client use cases across multiple products
  • Expertise in applying Job-to-be-Done (JTBD) principles and frameworks
  • Extensive history of collaborating with clients and engineers in technology fields
  • Proven ability to support product teams in pitching and delivering complex technical solutions
  • Strong leadership in driving innovation through iterative prototyping and experimentation
  • Experience in structuring and managing complex business or technological challenges

Related searches

More Product Client Solutions Architect jobs Product Client Solutions Architect jobs in Palo Alto All jobs at JPMorgan Chase

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