As a Principal Engineer in Nordstrom’s Discovery, Marketing and Loyalty team, you will lead the technical strategy and implementation of cutting-edge solutions that enhance customer experiences across omnichannel platforms. Your daily responsibilities include architecting scalable systems, driving innovation in loyalty and marketing technologies, and ensuring high performance and security standards are met. You will collaborate with cross-functional teams to deliver business-critical projects while mentoring engineers and promoting best practices for distributed systems and data processing at scale. The ideal candidate has extensive experience in e-commerce and customer-facing applications, expertise in cloud platforms, microservices architectures, and a proven track record of building resilient, high-availability systems. Additionally, familiarity with AI technologies and modern observability tools is highly valued to drive operational excellence and automation improvements.
Skills
AWS
Kubernetes
Docker
CI/CD
Prometheus
Grafana
Python
Go
PostgreSQL
Microservices
Event-driven systems
API integration patterns
Asynchronous processing
Observability tools
Automated testing
Deployment automation
Proactive monitoring
AI technologies
Cloud platforms
What you'll do
Lead the design and implementation of scalable technical solutions serving millions of customers.
Drive the technical strategy for evolving loyalty and marketing ecosystems to ensure next-generation capabilities.
Establish best practices for distributed systems, highly performant APIs, and data processing at scale.
Champion operational excellence by improving observability, telemetry, monitoring, and automation in systems.
Mentor engineers through code reviews, design discussions, and architectural guidance to enhance technical skills.
What we're looking for
Over 10 years of software engineering experience in e-commerce systems or customer-facing applications.
Proven technical leadership with a strong background in distributed system design and microservices architectures.
Expertise in cloud platforms and modern technology stacks for building resilient, scalable applications.
Experience designing production-grade systems with high availability requirements (99.95%+ uptime).
Strong mentoring capabilities and track record of developing engineers' technical skills.
Deep commitment to operational excellence, including expertise in observability tools and proactive monitoring.
Ability to translate business requirements into technical solutions and communicate complex concepts effectively.
Market check
Salary context
This
$191,000–$297,000
range sits above
77%
of similar postings on FindRole.
Peer median band
$142,400–$230,000
Median floor and ceiling across peers.
Typical midpoint (25–75%)
$156,900–$237,800
Middle half of comparable postings.
Based on 240 comparable postings.*
* 240 is the maximum number of comparable postings sampled.
Employer
About Nordstrom
Nordstrom is a leading American luxury department store chain offering a wide selection of clothing, shoes, accessories, and beauty products through its stores, Nordstrom Rack outlets, and online. Industry: Luxury Department Store Retail
Nordstrom currently has
25 open roles
on FindRole.
Listed pay typically runs
$142,000–$220,500
across 25 roles with salary data.